Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Management Site Manager.

Principal responsibilities

  • Representing the Chief Admin Officer (CAO) / Center Director (CD) at appropriate internal and external forums, Financial Management – support line manager in providing robust financial planning, management, tracking and reporting – AOP Planning & Budgeting, Savings analysis and Cost Management (preferable)
  • Supporting and executing communications activities for the Head of GSC India. And work closely with the Senior Communications Consultant to the Head of the GSC India.
  • Distributing and publishing of internal communications messages and content across multiple digital platforms.
  • Effectively and efficiently delivering support for key internal communications events and campaigns, Updating information across internal communications platforms, e.g. newsletters, SharePoints, social intranet (Workplace), etc.
  • Coordinating necessary approvals and disseminating internal mass email communications where needed.
  • Adopting and adapting to innovative new internal communications tools, e.g. digital workplace, Poppulo, etc.
  • Project execution – support with country specific programmes assigned by CAO or Center Director, Designing communications plans to support business activities and strategies.
  • Participating in communication campaigns and projects to support business activities and strategies. Work closely with multiple ERG’s (D&I, BPTW, etc.) to enhance the communication thereby driving staff engagement.
  • Coordinate events, webinars, and other engagement activities for GSC India. To provide support in ensuring Site governance meets business and regulatory requirements.
Requirements
  • Graduate with 4-5 years’ experience of in managing site admin roles, including drafting communications, business presentation, managing financials (desirable) etc. or similar profile (preferred)
  • Good experience of 5-7 years in communication concepts and principles.
  • Good written and oral communications skills, with the desire to constantly build new capabilities and enhance knowledge and experience.
  • An understanding of banking operations is an advantage.
  • Experience of internal communications / people engagement activities.
  • A basic understanding of the financial services industry and the challenges and changes in the sector would be advantageous.
  • Proven experience in working in a matrix or multi-stakeholder environment 
  • Strong knowledge of HSBC FIMs, RMF, HELIOS, Control Operating effectiveness and Design effectiveness, Conduct, AB&C, Sanctions, Capital Projects lifecycle, etc. 

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

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