Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Credit Specialist – Underwriting Services

Principal Responsibilities:      

  • To contribute to the credit approval and verification process for mortgage and unsecured lending.
  • To contribute to the profitability of the HSBC Group and minimize losses.
  •  90% - By providing fast, concise, well-reasoned approvals / recommendations 
  • Ensuring that when reviewing proposals, they meet the HSBC Group’s risk appetite, the risk is minimized, and returns maximized.  Receive or make calls from or to customers (internal & external).
  • By providing constructive feedback to the branch network/direct sales channels on the quality of lending applications to ensure that the error rate is minimized.
  • Use Call model effectively and work within Under Writing Framework
Requirements
  • An awareness of credit risk/credit principles and procedures pertaining to the approval of Secured and unsecured lending products.
  • Knowledge of Underwriting principles and procedures pertaining to the approval of Secured and unsecured lending products. 
  • Knowledge of HSBC group and its operations and products for UK customers. 
  • Working knowledge of various applications used in HBEU region (UK). 
  • Proven record of delivering excellent customer service. Candidate should be a minimum Graduate or the equivalent. 
  • Contact Center / Collections / Voice Process experience. 

      You’ll achieve more at HSBC

      HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

      Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

      ***Issued By HSBC Electronic Data Processing (India) Private LTD**