Job description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Manager - Credit Bureau Management.

Principal Responsibilities

  • Maintain and strengthen an effective core operating framework for Credit Bureau Management for ASP across all markets in the region
  • Lead and coordinate global initiatives related to CBM for deployment and embedding in the ASP region
  • Interface with the Risk, RBWM Product, HOST and other functions at the country and regional level to ensure that adequate controls are in place to manage credit bureau relationships
  • Ensure compliance with vendor risk management policies and local regulations as well as to ensure credit bureau information is effectively being used across multiple areas in the organization covering the entire customer cycle. The role will also interface with Analytics and Operations Support teams to ensure processes are well adapted to market needs
  • Primary ASP interface with Audit for all credit bureau related matters
  • Annual Financial Resource Planning (FRP), and also ongoing monitoring and reporting of Originations costs and expenses in the region
  • Annual technology budget planning via the VSIP process, and also ongoing monitoring of actual technology spend vs approved budget
  • Running of various Steering Committees, Governance Meetings such as Country UWS RTB and Working Group
  • To lead and implement relevant initiatives for streamlining & optimizing the operational efficiency for UWS in one or more ASP markets


  • Strong analytical and project management skills
  • Strong financial analysis and budget + cost planning and management skills
  • Strong stakeholder communication and interpersonal skills, including the capacity to articulate the case for investments and alternatives in the language of business
  • Experience in leading presentations, business/ project level discussions with senior managers
  • Demonstrated strong capability in balancing multiple priorities simultaneously with time constraints and commitment in timely delivery
  • Demonstrated ability to develop and build a network, work across all levels of organization and diverse geographies, languages and cultures
  • Understand and interpret complex business requirements, particularly in case of new process setup for Credit Bureau Management for new bureau or bureau upgrade in any of ASP countries

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.