Job description
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.
In this role you will be responsible for overseeing the effective implementation of the Performance Framework within WPB UK. This focuses on managing risks associated with how we incentivise our frontline colleagues.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages
In this role you will:
- Maintain an appropriate governance process that tracks key risks and meets our regulatory responsibilities
- Have responsibility for two Tier 3 Forum: Performance Risk Forum (PRF) and Capability Risk Oversight Committee (CROF). This includes analysing risk data, collating/reviewing papers (inc. quality control), producing and distributing pre meeting packs / post meeting minutes
- Track key risks and controls, including risk escalation. The Performance Framework acts as a control against mis-selling and as such supports evidencing our adherence to our regulatory responsibilities
- Work closely with colleagues across HSBC, first direct, and M&S Bank to understand the impact of future changes on existing risks and controls
Requisitos
To be successful in this role you should meet the following requirements:
- Strong planning, organisational and process control experience
- Extremely keen eye for detail, able to learn quickly and transfers knowledge appropriately
- Excellent presentation and written communcation skills, including simplifying complex information to articulate to wide and varied audiences
- Strong interpersonal skills and the ability to communicate and influence stakeholders at all levels of the organisation
- Understanding of how reward can impact both behaviours and performance
This role is based in Birmingham, Leeds, Chester, Sheffield or Whiteley.
To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500
You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).
Nombre del recruiter
HSBC Recruitment
Email del recruiter
hsbc.recruitment@hsbc.com