HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department: - WSIT Global Payment Solutions

Work Location: Pune

In this role, you will:

• Manage the release deployment on multiple GPE environments.
• Manage automation initiatives required for the stable functioning of the environments like healthchecks / monitoring.
• Oversight of Incident management – involving multiple teams, SMEs, reporting ongoing issue status and stakeholder management, Triage and escalations.
• Communicate with regional/country project teams, technical leads and Asset teams.
• Drive root cause analysis and continuous improvements with involved teams.
• Raise engagement with partner application / other teams to facilitate the issue resolution.
• Infrastructure Management activities which comprise of critical vulnerability fixing, OS/DB/MQ patching, certificate renewals etc.
• Lead and mentor team to achieve above responsibilities successfully

To be successful in this role, you should meet the following requirements:

• Bachelor’s degree (in science, computers, information technology or engineering)
• Must have strong UNIX and shell scripting experience. Basic knowledge on middleware products like WAS/MQ.
• Experience of DevOps tools like Jenkins, GITHUB etc.
• Experience of Control-M, Connect Direct (C:D).
• Experience of deployment / change pipelines like CI / CD
• Flexible to work in shifts, on weekends, after work hours and on call support as per the need of the project. Good understanding of environment management with hands on experience of managing large size projects.
• Good understanding of the Payment schemes and e2e flows for US scheme payments. Strong communication skills (verbal, written, and presentation of complex information and data).  Ability to work independently with a hands-on approach. Good project management skills
• Stakeholder Management and working in dynamic environment Time management. Ability to prioritize project criticality based on requirements and business needs. Strong analytical skills supported by good decision making and problem solving skills & attitude

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India