HSBC Group

Business: Financial Accounting

Open positions: 1

Role Title: Manager – Finance Operations GSC’S

Global Career Band: 6

Location: Chennai, Gurugram, Hyderabad 

Recruiter Name: Megha P

Why join us?

Our transformation is about harnessing the very best of technology and innovation, combined with the best of our people, to create a world class Finance team. We want to drive much better customer, control and efficiency outcomes, retain and attract the best Finance talent. Using local MI system and MI Actuals, we are creating a process that generates one source of truth for all of our IFRS reporting and Local GAAP submission. We will be able to identify and manage the changes effectively in the system to avoid any data issues and build robust, automated controls. We will run efficient, highly automated processes that can adapt easily to accommodate new requests and requirements.

The Opportunity:

The role holder will form part of the Data Management team supporting month close process to ensure accurate and timely submissions to the Site/Region/Group and reporting requirements for SP&ST teams. This is a highly critical role and the mainstay of the Data Management team which facilitates all the IFRS / Local GAAP and MI Actuals reporting requirements. It involves various handoffs between systems, coordinating for arrangement level data from various sources, supplementary data to support both local and Group reporting systems, alongside local MI governance. Also the role entails close coordination with various upstream / downstream teams to ensure data is accurate for reporting within the stringent timelines of both Local and Group reporting requirements.

Further

• Candidate will perform BAU, UAT, parallel run and support the delivery of all changes and transition of data from Ledger and source systems.
• Candidate must be able to collaborate effectively with multiple teams such as Financial control team, In country FA, SP&ST in order to ensure effective input governance and expectation management with output recipient.
• Candidate must have end to end understanding of the products/segments in global business and its impact, accounting treatment and as well as hands-on experience with rules/hierarchy maintenance along with knowledge on systems like HUB, Saracen & TM1.
• Candidate must have continuous improvement mindset to eliminate the unwanted/manual steps in the process, simplify the process and streamline for effective management.
• Candidate must have ability to spot the unusual key items in large amount of data and can back track the causes and take corrective actions.

What you’ll do:

• Ensure appropriate hierarchy maintenance/local mapping of respective Business/product/segments per guidance from Global / Regional /Local Finance teams.
• Ensure data integrity in local MI system via establishment of effective governance.
• Ownership of the end to end pre-close, month close & post close activities assigned.
• Working closely with various stakeholders cross Finance Operations (FA, DBS, Business Finance teams).
• Ensure proper review and ownership of Customer Group data before the submission timelines.
• Ensure timely & accurate submission of Customer Group financials in Saracen and MIA.
• Ensure the MI reports are prepared, reviewed and analyzed before sharing with respective stakeholders.
• Front-end & actively contribute towards strategic initiatives and change management initiatives impacting BAU.
• Ensure the design/solution meets the business requirement from product & segment reporting purpose for both Saracen & MIA before go-live.
• Challenge status quo of the manual work and take initiatives to simplify, standardize, automate & stop activities/process.
• Pro-actively lead the initiatives to streamline/standardize/automate processes across priority sites.
• Gain SME knowledge with intent to make processes more lean.
• Must have keen attention to the detail, ability to work through and analyze data/requirements.      
• Understanding the downstream impact and data flow, aligning to stream lined processes.
• Identifying opportunities to improve operational efficiency and execute with agility.
• Lead, identify and track benefits associated with the remediation of data quality issues
• Lead and support data quality processes to enable Finance to monitor data quality – BCBS 239

Stakeholder Management

• Effective Relationship management with stakeholders, managing service delivery
• Continuous engagement with stakeholders on evolving business and functional requirements to work towards standardization and Group organizational initiatives
• Establishing an effective and robust communication channel with multiple stakeholders to ensure timely flow of information and continuous feedback mechanism
• Establish and maintain effective relationship with Business Partners and identify areas of service improvements by implementing regular calls and feedback mechanism
• Actively manage the relationships of business partners to ensure submission requirements are timely, accurate and effective handling of query management
• Continuous reviews of the customer issues and ensure products and services are tailored on an on-going basis to meet expectation.
• Ensure support is provided per requirements from onshore counterparts & ensure integrity and management of data submission
• Ability to manage trouble shooting/ reviews and understand queries raised by business partner and determine escalation as necessary
• Engage with the business at appropriate /relevant levels and times to define requirements and agree deliverables
• Build strong working relationships with the data SMEs in Finance sub-functions.

Operational Effectiveness & Control

• Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, clear desk policy
• To continually assess the operational risks inherent in the processes, taking account of changing operating procedures, staff movements, legal and regulatory requirements, management restructures, and the impact of new technology.
• Effectively drive and manage change, plan business contingency and achieve cross-training
• Ensuring BC plan is documented, agreed with business partner and tested as per agreed timelines

What you will need to succeed in the role:

• BCom /MCom/CA/CWA/MBA: with 7+ years post qualification experience in Financial and Management Reporting.
• Prior experience working in Data Submissions and having knowledge of Business, Product & segments is preferable.
• Strong working knowledge of Financial Systems is key (e.g. Saracen,TM1 or similar)
• Effective handling of end to end Data Management projects
• Experience in Data mining, analysis, Financial Statements review/closure, and Audit/Compliance.
• Experience in Visualization tools (Qlik, Tableau) and Python is an added advantage.
• Ability to plan, lead and implement change to Business Frameworks.
• Previous experience working in dynamic environments, with the ability to work with a wide range of different teams and limited supervision.
• Ability to understand, map and change reporting process-flows
• Resilient to handle challenges/exceptions.
• Good communication and ability to interact with multiple employee levels/business partners/stakeholders.
• Possess strong analytical and lateral thinking skills.
• Strong relationship management skills across a diverse organization, especially with senior management
• Flexibility to work in accordance with Business requirements – this may include working outside of normal hours
• Ability to learn and is highly motivated to perform at the highest standard.
• Must have excellent attention to detail and work within tight deadlines ensuring a complete and accurate flow of information's between stakeholders.
• Must be experienced in working under pressure on multiple process improvement projects

Link to Candidate User Guide:

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

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