HSBC Group

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

HSBC Corporate Banking in the UK provides both domestic and international commercial banking services to our existing and prospective clients. We are seeking an experienced and customer focused person to join this team in the role of Relationship Director.

The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Director with HSBC will be operate person of influence to our customers with a turnover of between 15M and 350M, where you will also be responsible for customer service excellence to our existing and prospective customers. Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.

Your responsibilities will include:

•    Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community
•    Supporting customers and placing their needs at the forefront of all that we do, setting world class standards
•    Seeking new opportunities and nurturing existing relationships to identify new business opportunities
•    Building a network of business introducers in the local professional and business community. 
•    Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk
•    Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions

The ideal candidate for this role will have:

•    Experience working in a relevant role within Corporate Banking/Business Banking/Financial Services
•    Proven ability in identifying and meeting customer’s needs and generating complex lending both monetary and applying appropriate products and solutions to help customers realise their dreams and ambitions
•    Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
•    A track record of business development / winning new business 
•    A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes
•    Highly skilled at building and managing complex relationships 
•    Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines
•    Excellent communication skills – both written and verbal – and an ability to influence and negotiate effectively

*Please note: This is a hybrid role based in Northampton or Castle Donington with regular travel required across these areas.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).