Job description

(Grade: GCB5) 

We are currently seeking an experienced professional to join our team.

In this role, you will:

1、    审核并在权限内批复核保案件(包含新单、理赔及保全二核),时效满足服务标准要求(SLA)。

2、    指导下级核保人员处理超越其权限的保单。

3、    为销售人员提供专业的预核保咨询服务。

4、    监督核保服务时效和新业务流程的贯彻执行。

5、    定期进行市场分析,并在此基础上根据产品开发的具体要求及相关法律法规制定并修改核保规则及工作手册。

6、    负责对下级核保师的培训及督导,提升核保师的专业技能。

7、    协同参与产品、系统需求讨论及用户测试。

8、    联系再保险公司,就核保课题进行交流与沟通。

9、    协同项目团队完成部门/公司的指定项目。

10、完成上级主管或部门经理交办的其他工作。

Control

All staff are responsible for ensuring the effectiveness of the controls that are in place to manage the risks in the processes and activities that they undertake in their day to day role.

Conduct

Good conduct at HSBC means that we deliver fair outcomes for customers, and do not disrupt the orderly and transparent operation of financial markets. We exist to serve our customers and our approach to conduct helps us ensure that we know and understand them and deliver products and services that meet their genuine needs.

Our conduct framework provides us with a set of outcomes to achieve across everything we do and can be found within the Group’s Global Principles, and on the Conduct SharePoint site together with our Global Conduct Requirements.

 

Links below:

Our Global Principles

Conduct SharePoint site

Requirements

To be successful in the role, you should meet the following requirements:

  • Minimum 5 years of UW experience in life and health insurance preferably in China market;
  • Good sense of customer service, and be good at conflict and complaints management;
  • Good team player, energetic, proactive and accountable;
  • Strong collaboration skills in Chinese and English;
  • Qualified FLMI and ACS and medical background will be preferable.

For details, please contact Rita Gu at (021) 3888 6899 Tie Line 56899 [Rita GU <rita.gu@hsbc.com.cn>]

 

You’ll achieve more when you join HSBC.

https://www.hsbcinsurance.com.cn/about-us/career/ 

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Company relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /RG

 

Issued by HSBC Life Insurance Company Limited

Nom du recruteur
Rita Gu
Courriel de recruteur
rita.gu@hsbc.com.cn