HSBC Group

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. 

Human Resources leads the implementation of the Group’s people strategy in line with business objectives. We facilitate talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.  

The overall purpose of the role is to provide business analysis and automation solution design expertise as part of the HR Transformation Team.

This role provides business analyst end to end skills in support of BAU changes and HR Programmes.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will be responsible for:

•    Managing the capture, analysis and documentation of HR related user journeys and processes
•    Analysing HR processes, identify automation opportunities, reengineer process to improve automation potential
•    Developing detailed As Is and To Be Process Description (PD) and Solution Design Document (SDD)
•    Working with the HR stakeholders and other teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures throughout automation opportunities implementation
•    Acting as a solutions functional expert
•    Maintaining awareness of operational risk and minimise the likelihood of it occurring, through process review and QA including its identification, assessment, mitigation and control, loss identification and reporting in accordance with the HSBC Risk Management Framework.

To be successful in this role you should meet the following requirements:

•    Business analysis skills from requirements to implementation delivery
•    Implementation experience of Core HR and Service Management technologies (preferably SuccessFactors and Service Now)
•    Exposure and experience with both Agile and Design thinking methodologies
•    Experience of working in a global environment with teams in multiple locations
•    Experience in HR with a strong understanding of the impact HR processes have upon HR Systems

This role is based in London.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted  by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone -  no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).