Job Advert Details
Some Careers Grow Faster Than Others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise and local knowledge, our Banking teams connect clients to the products and services that meet their global financial needs.
We are currently seeking a high caliber professional to join our team as an Assistant Manager, Sales Support - Short Term Assignment (STA) (GCB 7). 

Role Purpose:

Responsible for implementation of the sales fulfillment process for the various insurance propositions by INPH. This includes completion of client requirements for underwriting, policy placement and policy delivery, MI reporting and maintenance of customer database.

Principal Accountabilities:

Sales Support
  • Provide sales support to the branch/non-branch sales team
  • Handle and implement all channel-related insurance end-to-end processes
Customers / Stakeholders 
  • Establish high standards of customer service through effective implementation of procedures and service standards
Leadership & Teamwork
  • Maintains high standard of work synergy with sales and internal customers in ensuring smooth exchanges of client information
  • Promotes a culture of sales, service, operational excellence and compliance among staff
Operational Effectiveness & Control
  • Adhere to and improve established workflow and processes 
  • Compliance
  • 3 – 5 years related work experience 
  • Good customer orientation with inclination towards service and client satisfaction 
  • Basic understanding of insurance 
  • Proficiency in MS Excel 
  • Good communication and interpersonal skills 
  • Team player

You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.
Jenny Vieve Cariño