HSBC Group

For any UK based employees wanting to apply for this role, please do not apply via this page, instead use this link https://hsbc.eightfold.ai/careerhub/explore/jobs/563774597016824 which will take you to the new platform Any non-UK residents please continue with your application in this page. 

If you are looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.  

The GCB5 Performance Framework Manager role is responsible for overseeing the implementation of the Performance Framework within WPB UK. The focus is on managing risks associated with how customer facing colleagues are incentivized through data analysis and trending.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Ensure adherence to Group, legal and regulatory requirements - implementing appropriate controls and on-going effective monitoring of the framework to produce meaningful insight and demonstrates the effective management of key risks.
• Continuous improvement of Performance Framework incentive controls, including utilising new technology and driving automation to simplify processes and increase efficiency.
• Proactive escalation of risks to key stakeholders.
• Lead multiple key projects simultaneously, including the efficient distribution of resource and effective time management.
• Coordinate the communication of key messages, ensuring complex information is articulated in a meaningful way and understood by a wide and varied audience. This includes, for example, frontline communications and board papers.
• Work closely with colleagues across HSBC, first direct, and M&S Bank to understand the impact of future changes on existing risks and controls.
• The Framework acts as a control against mis-selling and therefore supports evidencing our adherence to our regulatory responsibilities.

To be successful in this role you should meet the following requirements: 

·         Strong planning, organisational and process control experience.

·         A successful track record of leading complex business programmes, including overcoming challenges and establishing credibility quickly with internal and external counterparts.

·         Experience of analysing data effectively to provide insight and drive effective interventions.

·         Strong eye for detail, able to learn quickly and transfers knowledge appropriately.

·         Excellent presentation and written communication skills, including simplifying complex information to articulate to wide and varied audiences.

·         An in depth understanding of how reward can impact both behaviors and performance.

·         Strong stakeholder management skills.

·         Advanced level of Excel with the ability to identify trends.

This is a hybrid working role with the base location. Birmingham, Sheffield, Leeds, Chester. Whiteley or Hamilton.

Continue to grow with our internal opportunities.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500