Understanding how and why we use cookies

We use cookies on our website (https://mycareer.hsbc.com) to create the most effective website possible for our users. Among other things, the cookies we use allow us to improve your experience when using our website and to ensure the website performs as you expect it to.

This Cookie Policy explains what cookies are, how we use them on https://mycareer.hsbc.com and what benefits they bring.

On local websites which are linked from this site, cookies may be used. Please bear in mind that HSBC Group members will have their own privacy and cookie policies that will govern their use of cookies on local sites and any information you submit on a local site. Please read carefully any local site and/or product terms and conditions before using the local site or product.

Frequently asked questions

Can cookies pass on my personal information to others?

We do use ‘analytics’ cookies on this site to help us make our website better for those who visit it regularly and in doing so we do share certain limited information with our third party ‘analytics’ providers.

Do cookies compromise my security when I’m logged on to Internet Banking?

Internet Banking is not offered on this site as stated in the Terms and Conditions, your use of local sites, including Internet Banking, is governed by the local site terms and conditions and any applicable product terms and conditions, including the cookie policy shown on the local site. In fact, many of the cookies used on local sites are used purely to provide important security features such as protecting your data and your accounts.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user’s device. 

On this site, the cookies we use include ‘analytics’ cookies, to analyse how users use this site to help us make our website better for those who visit it regularly, and ‘load-balancer’ cookies, which are essential to ensure performance of the site.

Local sites may use cookies for a variety of other reasons including to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Local site cookie policies will explain how they use cookies.

Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout, however is to include these alternate mechanisms.

More information about cookies can be found on allaboutcookies.org.

How cookies make our websites safer and easier to use

Cookies are used for a variety of reasons, such as to improve the functionality and performance of this site and safeguard your privacy when browsing our local sites. 

We use ‘analytics’ cookies on this site to help us make the site better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC Holdings plc is not responsible or liable for their privacy practices.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this site, any local sites or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this.

However, please remember that cookies are often used to enable and improve certain functions on our site. If you choose to switch certain cookies off, it is likely to affect how our site works.

Can cookies allow others access to my computer’s hard drive?

The cookies we use cannot look into your computer, smartphone or web-enabled device and obtain information about you or your family or read any material kept on your hard drive.

If I use a public computer, will someone be able to get my details from the cookies?

Our cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer may have visited a certain website. The cookies from our local websites do not in any way compromise the security of Internet Banking.

For more information about how to disable cookies, visit allaboutcookies.org.

How cookies are used on this site

In the backend, a Session ID cookie (a.k.a. session cookie) is saved on your computer to identify you during the time you are logged into the instance. This cookie remains on your computer until you close the browser. 

If SSO or SAML integration is part of the services, there are two cookies required for such integration to work: the SAML cookie and a Relay State cookie. Both cookies are also saved on your computer to enable the proper work of the integration whereas the SAML cookie has a configurable duration. The Relay State cookie is a session cookie so it remains there until you close the browser.

Portals also have a Session ID cookie which is saved on your computer and remains there until you close the browser. Portals also contain a CSRF Token cookie (which remains in your computer for one hour) and a Language cookie which is a session cookie. However, please note that, Google analytics or other tracking tools embedded in the portal means that additional cookies may be included

What cookies are used on this site?

Below is a list of some additional cookies used on this site:

Cookie Name   -   Description

utag_main   -   This cookie is used to manage tags on each of our pages.
AMCV_###@AdobeOrg   -   This cookie is used Adobe Analytics to identify a unique visitor. 
s_cc    -   This cookie is used by Adobe Analytics. It is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True").
s_sq    -   This cookie is used by Adobe Analytics. It is set and read by the JavaScript code when the ActivityMap functionality is enabled; it contains information about the previous link on this site that was clicked on by the user. 
s_vi   -   This cookie is used by Adobe Analytics to identify a unique visitor
s_fid   -   This cookie is used by Adobe Analytics to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions. 
ScustomPortal-talentcommunity   -   This cookie is used by the platform to identify the session.
mbox    -   This cookie is used by Adobe Target. It keeps a number of values to manage how visitors experience Target campaigns.
demdex    -   Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc. 
dextp   -   Audience Manager sets this cookie to record the last time it made a data synchronization call. 
dstjs   -   Audience Manager sets this cookie when there's an error sending data to a destination.
TEAL   -   This cookie will be used to store session based information on which product ids have been viewed on this site.
adobemcvid   -   This cookie is used by our site for the visitor id.
tms-ref   -   This cookie will be used to store the session referrer.