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Some Careers Grow Faster Than Others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking a high caliber professional to join our team as a Assistant Manager HSS Service Delivery - Short Term Assignment (STA)

Role Purpose

Ensures trades are settled and registered with the BSP on time and in accordance with client's instructions and in compliance with procedures, SLAs, minimum service standards, and policies in order to achieve high level of client satisfaction and operational efficiency, and avoid claims, penalties or sanctions from regulators.

Principal Accountabilities:

Maintaining high standards of operational efficiency
  • Adhere to the standards and procedures outlined in the Operating Manual, Service Level Agreements, and the department’s Minimum Service Standards.
  • Reviewing systems and processes to improve operational efficiencies.
  • Pre-Settlement Trade Processing:
  • Sort client instructions, capture, repair non-STP instructions, match, and cancel instructions in iQUBE/GHSS
  • Pre-match client instructions with counterparties (brokers, custodian banks, GSEDs, other banks), update pre-matching status, and prepare client report for trade allegements
  • Trigger and monitor bots of established RPAs and processing of non-STP instructions
  • Ensure proper processing of shares, CBO/NCBO confirmation, supporting documentation, and funding for trades
  • FX Processing
  • Familiarity and adherence to FX regulations (ie, ensure BSRD is in place for FX orders)
  • Perform intra-day and end-of-day checking to ensure that all FX instructions (via GFX or SWB) have been acted upon accordingly
  • Coordinate with other SSV sections, GM Institutional Sales, and Markets Operations for concerns or discrepancies involving SSV FX bookings
  • Ensure completeness and correctness of details for all FX advices generated and worksheets and voucher/entries prepared prior to posting and release to clients
  • Ensure completeness and correctness of details of the Certificate of Inward Remittance (CIR) and Application to Purchase FX (ATP), reports to clients, internal counterparts and regulators (i.e. FX reports, FX mapping, FX cash flow, IOS reports)
  • Settlement Processing
  • Ensure timely and accurate payment from counterparties are received/effected and proper documentation is in place, before settlement in various depository systems and GHSS.
  • Inputs and checks trade details in the various depository systems.
  • Performs earmarking of trades against client’s/counterparties Daily Settlement Line.
  • Prepares vouchers as needed.
  • Monitor problematic trades and failed trades daily and ensure these are given immediate action/solution and exhaust all means to achieve high settlement rates.
  • Performing intra-day and end-of-day checking to ensure that all trade instructions have been processed accordingly
  • Post-Settlement Processing
  • Monitoring investments for registration by the BSP and ensure timely and accurate BSRD registration and reporting of clients’ investments to the BSP
  • Perform maintenances or approvals in eBSRD
  • Monitoring deficient documents from counterparties documents for BSRD application/Local payments from/to counterparties/banks/brokers and other departments.
  • Adhere to regulations in the preparation of reports (ie. accurate reports to BSP, etc..)
  • Coordinating with BSP on snags, special handling, and other inquiries.
  • Handle snag items and reconciliations of holdings, cash, and BSRD as necessary.
  • Perform other sundry duties, as required by section executives and officers or operational requirements.
Providing high quality of service to clients
  • Send accurate and timely settlement, FX, and BSRD reports to clients.
  • Regularly reviewing the customers’ Standing Instructions and behaviours and work with Client Services and Account Management for value-added service improvements and client solutions to enhance current service offering.
Manages operational risks, including its identification, assessment, mitigation and control, loss identification and reporting
  • Ensure that only authenticated instructions are accurately processed, proper indemnities are in place prior to processing.
  • Ensure call back procedures are followed for relevant settlement and payment transactions prior to approving. 
  • Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with issues raised by regulators.
  • Ensure compliance to market rules and regulations affecting the settlement and registration processes by being updated with circulars or guidelines from various regulators like BSP, PSE, SCCP, BIR, PDTC and other depositories, etc.
Teamwork and collaboration
  • Be a team player and take action to improve communication within the team and internal client groups.
  • Promote culture of trust and encourage open and 2-way communication.
  • Actively share information with the team, ensuring that business priorities and opportunities are understood.
Qualifications
  • Experience, Skills and Qualifications  
  • Familiarity with the flow of the custody business
  • Knowledge of inward and outward remittance procedures
  • Knowledge of Bangko Sentral regulations and reports applicable
  • Exemplify detail consciousness
  • Exemplify maturity in handling queries and good communication skills in dealing with external counterparts
  • Must be a self-starter, organized, goal oriented, and driven 
  • Must take ownership of key accountabilities and have well-developed problem solving and decision making skills
  • Must possess strong communication and interpersonal skills
  • Must be able to work effectively under pressure and challenging situations
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by Hong Kong and Shanghai Banking Corporation Limited Philippines
Recruiter name
Therese Anzeljoy Noche QQIRESOURCING
Recruiter email
therese.anzeljoy.noche.qqiresourcing@hsbc.com.ph
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