Descripción
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role Access Management Analyst
Role Purpose:
The Analyst IAM Service Delivery Operations is responsible for ensuring Cyber Security access control (management, analysis, management, user provisioning) to platforms and applications core of HSBC. Ensures compliance with the standards by strategic and operational support controls. Make appropriate metrics generation to identify progress and deviations of processes, ensuring continuous improvement and use of resources according to the requirements of the operation.
Main Activities
Generation of indicators
Identify Deviations of processes.
Management and control of database users.
Administration and control of user recertification.
Manual activities
Provisioning of accounts in platforms and business applications to users’ new entry.
Execution of daily leavers reported of employees in all accounts that are managed.
Execution of low requested by business through Line Manager or approver’s area.
High, low and change for operating systems and business applications.
High, low, unblock, modifications profiling, debugging and user certification for business applications managed by I & IAM Service Delivery.
Managing Privileged Accounts through PAR Tools.
Management and support activities
Support of level administrative for different platforms / applications.
Control and management of database users.
Administration of applications for safeguarding and control of special users.
Support for recertification of users.
Administration and segregation of duties
Support to regulator internal and external for compliance of audits.
Development of operational documentation.
Requisitos
Knowledge
Technology Career.
Demonstrate 2 year of experience in the administration of one or more of the following systems / platforms / applications: (Windows, Active Directory, UNIX, Mainframe, AS400 or Databases.
Basic Knowledge Networks.
Cyber Security basics.
Experience
Knowledge in provisioning of access and / or user support.
Knowledge in Technology operations.
Service Desk, confident and clear communicator in English language – written and spoken within an internationally diverse team setting.
Skills
Ability to prioritize tasks under pressure.
Learning ability and analysis.
Ability to adapt and understand new technologies – being self-motivated to learn.
Ability to interact appropriately with users of various technical skill levels.
Strong analytical skills and ability to work with users to find the best solution.
Ability to work in a multi country, culturally diverse and time-zone separated role.
Complete and resolve BAU requests, changes and incident tickets within agreed Service Level Agreements (SLAs).
Competencies:
Communnication
Ability to adapt and understand new technologies - self motivated
Strong analytical skills
Ability to priorizate taskt
Teamwork
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Process Mexico Private LTD***