Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Associate Portfolio Services Manager.
Business: Global Transformation
Principal responsibilities
- Support Resource Practice with regular and month-end reporting of GTC Headcount
- Support monthly Governance reporting, by ensuring alignment of resources to Region/Market/Portfolio/BU as against agreed FRP
- Identify un-allocated resources and follow-up with respective Line managers or PMO contacts for resolution
- Reconciliation of GTC headcount with inputs from various sites, teams and service providers
- Raise Resourcing exceptions and irregularities with concerned teams and ensure appropriate actions are taken
- Maintain absolute hygiene in Clarity with respect to resource profiles and timesheet governance
- Assignment of Clarity tasks for unallocated resources and maintaining proper records of the same to facilitate month-end reporting
- Maintain track of un-billed resources (long leaves, shadow resources, resources on non-funded roles) and reporting of the same
- Issue monthly MI to region/market/LoBs on GTC resources aligned to them, with information on total number of allocated resources and also calling for actions on the un-allocated resources
- Support GTC function in the hiring process, and facilitate co-ordination between hiring managers and HR contacts in exchanging data
- Support Practice/Portfolio leads with ad-hoc headcount data, headcount projections, reconciliation and related queries
- Act as a 'single source' for all resource related data/MI across GTC teams/sites
- Maintain Real time resourcing data across GTC sites
Requisitos
- Strong written and verbal communication skills
- Attention to detail is highly essential
- Investigative and inquisitive bent of mind
- Past experience in Clarity PPM tool
- Strong working skills on MS tools and reporting
- Strong organizational and technical abilities
- Strong interpersonal and multi-tasking skills
HSBCLL/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***