HSBC Group

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We are currently seeking an experienced professional to join our team in the role of  Delivery Head.

Business:  Wholesale Technology

Principal responsibilities

• Lead the engineering team of LCNC CoE to define, maintain the industry lead engineering best practice in LCNC domain to create the engineering excellence to enable the POD teams in Wholesale or other GBGF to deliver the world class solutions for HSBC business and customers. Work with Product Owners and DevOps teams and responsible for the delivery, on-going success & continuous improvement of a discrete set of products or business services, or shared products / platforms / environments that are used/consumed by other DevOps Teams.
• Accountable together with DevOps head of Wholesale to define the DevOps standards in LCNC platforms.
• Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives
• Accountable for ensuring that all activities performed by teams adhere to the relevant prevailing data standards and data controls
• Accountable for the creation and management of epics, backlog management and prioritisation across teams and for conformance to the IT operating model with regards to Agile and Technology Practices
• Accountable for ensuring that all activities performed by Teams adhere to the relevant Service Management Standards, and high data quality exists in Service Management systems of record
• Work with product owner & team to ensure that the lead time to deploy changes is continuously improving and benchmarks appropriately across other functions within the DevOps team
• Work with product owner & team to ensure that high levels of automation are implemented and maintained across the teams
• Work with product owner & team to ensure that service levels are maintained and improved
• Ensure the cost base for the platform and services is managed in line with controls applied by the Head of Product Technology and associated Chief Information Officer (CIO) function
• Participate as part of the DevOps leadership team in ensuring consistent process and practice is maintained across the DevOps team
• Accountable for ensuring that test strategies across DevOps activities are in place across teams for the products they support
• Ensure that the product test strategy includes Test automation, Test Data and Environments – including virtual services
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
• Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered

• University Degree in Computer Science, Information Technology or a related discipline
• Strong communication and presentation skills, with the ability to effectively interact with different groups of stakeholders and external vendors
• Solid experience in in collaborating with relevant business units and functions in project delivery
• Strong team player who also has the ability to work under pressure, independently and proactively
• Strong analysis and problem solving skills
• Strong Engineering capabilities in Low Code No Code platform would be an advantage
• Good understanding on the SDLC and Agile project management framework
• Maintain can do attitude and stay positive towards challenges
• Strong communications skills in both written and verbal in English.
• Strong Leadership capabilities to drive changes in engineering domain

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***