HSBC Group

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We are currently seeking an experienced professional to join our team in the role of Delivery Head.

Business: Enterprise Technology

Principal responsibilities

This is an important senior GCB4 role reporting to Head of Data & Enterprise Reporting Technology, this role will take end-to-end responsibility and technical delivery leadership by collaborating with global technology team to deliver ASP and Global project delivery by closely working with regional / country business on-board relevant business cases onto our strategic global platform. This includes:

• Deliver regulatory report automation projects as per business requirement to all Asia Pacific markets, collaborate and drive the IT service and underlying PODs to delivery in line with architecture principles.
• Leading & inspiring the team to achieve and exceed their goals.
• Ensuring quality processes are defined and adhered to, identification and assessment of risk.
• Business stakeholder management.
• Managing third party vendors and vendor service providers.

Financial:

• Manage team delivery to an agreed budget, conduct forecast, monitoring and reconciliation in line with business expectations.
• Identifying opportunities to reduce delivery costs and refine estimation.

Customer:

• Initiate, develop, and maintain relationships with various ASP and Global Risk, Finance and DAO business and internal IT partners.
• Build trust and confidence with the stakeholders thru faster time to market and quality deliverables.
• Always be customer focused and proactively work with business stakeholders, engagement and other service providers as appropriate to deliver stable and cost effective solutions that meet business needs.

Process:

• Review and drive improvements in policies, practices and procedures on an ongoing basis with the view to creating an environment of continuous improvement.
• Accountable for ensuring team deliverables are met within schedule, with appropriate team resource plan, risks, issues and dependencies identified and managed.
• Risk/compliance/behaviours:
• Ensure decisions are based on commercial acumen and risk.
• Align and comply with appropriate process, policies and procedures.

Essential experience:

• Qualification in Information Technology.
• Experience in Information Technology, typically focused on software application development
• 15+ years’ experience in managing and leading a medium to large size team in a technical environment.
• Experience in a transformation program.
• Vendor management experience and proven experience in managing outcomes.
• Demonstrated success in project/management methods and techniques.
• Knowledge and experience in all phases of the software development lifecycle.
• Knowledge and experience in Agile and DevOps development practices.
• Ability to manage multiple challenging stakeholders globally with conflicting priorities.
• A natural technologist with proven tracking record in building system and team from scratch or delivering technology solutions with functional and non-functional similarities to Risk use cases  
• A focus on the basic tenets of sound technical design and a desire to embed architecture rigour
• Excellent communication skill.
• Fluent English speaker.

Desired experience:

• Knowledge of Financial Risk management in banking or financial industry.
• Knowledge specific to the Risk and Finance data domain, understanding of front to back customer journey.
• Knowledge of new and emerging technologies such as GCP, Python, Spark, etc.
• Knowledge of regulatory reporting and visualization tools such as Tableau, QlikSense, etc.
• Knowledge of HSBC policies, processes and procedures is an advantage.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***