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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
The Business QA Associate role will be embedded within cross functional teams from the Business QA discipline, the role will be responsible within the Pod/team for exploring the software from both a technical and customer perspective in order to ensure maximum quality is achieved. This will include contributing towards the Pod/team and ideas for requirements which ultimately become tests as part of the Behaviour Driven Development process. As a Business QA Associate you will be expected to gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify defects and improvements to the product features delivered. Finding bugs/defects and working directly with developers to fix these.
What you’ll do
- Define and monitor productivity to be used for test progress., liaise with other members of the project team to ensure test cases corresponding to designs accurately reflect the spec and meet customer requirements, work collaboratively with colleagues and other teams to ensure speed to market following agile practices.
- Adhere to and ensure others follow test governing standard set by QA discipline as well as identity and contribute to implementation of improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts.
- Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases.
- Validate customer behaviour and highlight any gaps / missed requirements.
- Raise clear concise defects, no duplication and linking of common issues / Highlight any detrimental impacts where defects have been agreed not to be fixed.
- Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story.
- Active involvement within department teams to create a self-teach / learning culture. Professionalising practices e.g. data & new ways of working, creating a 'best place to work'.
What you need to have to succeed in this role
- Excellent knowledge of the testing process, digital / staff channels, and customer expectations.
- A strong team player –collaborative recognising their specialised role in the department and acknowledging other areas/individuals’ roles and responsibilities.
- Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities as well as good knowledge of the Agile development methodology
- Experience in using test tools such as Jira and Confluence
- ISTQB qualification but not essential
- Excellent communication skills, both written and verbal, to explain complex issues.
- Pragmatic decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. risk, customer experience and people to determine the implications and make recommendations as needed.
- Innovative – the ability to approach things differently.
- Past working experience in a relevant role, i.e. Exploratory Quality Assurance (QA) Tester / Test Coordinator is desirable but not essential.
What we offer
• Competitive salary• Annual performance-based bonus• Additional bonuses for recognition awards• Multisport card• Private medical care• Life insurance• One-time reimbursement of home office set-up (up to 800 PLN).• Corporate parties & events• CSR initiatives• Nursery discounts• Financial support with trainings and education• Social fund• Flexible working hours• Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
• Online assessment.• Telephone screen (for external candidates only)• Interview with the hiring manager.
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com