Job description

A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.


Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking a high caliber professional to join our department as Manager, Sales Performance Management (Mortgage).


Principal responsibilities:

  • Work closely with sales leadership team in achieving both financial and qualitative annual objectives through measuring and analysing appropriate sales / performance data to provide insight and recommendation
  •  Establish and oversee parameters in tracking individual sales staff, teams and departmental sales performance.
  •  Collaborate with sales teams and internal stakeholders to implement new initiatives and strategies
  •  Engage sales teams with effective sales recognition programmes to sustain sales momentum
  •  Assist teams in the efficient distributing of products and in driving cross-selling opportunities
  •  Maintain a robust and efficient control environment to manage the risks from operational, financial and project management perspectives.
Requisitos
  • University degree in Finance, Business Administration or related discipline
  • 5 years’ experience in mortgage sales management or sales performance role, involved in establishing and tracking performance parameters to achieve financial and qualitative objectives
  • Experience in working with sales and distribution teams and business stakeholders in tracking and sustaining sales performance and launching new initiatives
  • Strong data and numeric skills with competency in collecting, compiling and analysing data for business performance
  • Ability to prepare materials and conduct professional business presentations
  • Sound knowledge in mortgage business environment
  • Be self-motivated and business-orientated
  • Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

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