ID del contrato
At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.
Here in South Africa, you’ll help evolve and grow our business.
What you will do:
The Operations Manager – Financial Surveillance Department & Regulatory Reporting manages the Financial Surveillance Department vetting team and provides support to Country Head of Exchange Control in the field of all transactions and products within the Bank in terms of the South African Reserve Bank’s Exchange Control Regulations, Currency and Exchanges Guidelines for Authorised Dealers Manual, FinSurv Reporting Business and Technical Specifications as well as the FinSurv Operational Manual.
In this role you will:
- Manage as a Subject Matter Expert with regards to both Inward and Outward payments as he/she will have the responsibility and oversight of the FSD team to ensure their tasks are executed to the highest standard and according to agreed SLAs.
- Ensure the team execute their responsibilities effective and accurately.
- Assist all staff within FSD to achieve objectives and goals, provide quality service to internal and external clients and participate in team meetings to achieve Department goals.
- Support Head of Exchange Control with the day-to-day operations of the FSD team. Monitor team’s performance, targets and escalate any issues related to team’s output.
- Determine and analyse development needs for the team and ensure that identified training requirements is budgeted for and executed.
- Provide technical guidance, assistance and advice to the team from an Exchange Control and Finsurv Reporting perspective – SME
- Responsible for staff being adequately trained. Develop the team by providing training in terms of Exchange Control and Finsurv Reporting – evidence to support minutes of the meeting/training.
- Address poor performance of any team member through the formal structures and ensure that continued poor performance is appropriately dealt with.
- Motivate team members and ensure that their efforts are recognised.
You should apply if you have:
- Strong organizational and management skills
- Willing to work under pressure.
- Mature interpersonal skills and ability to add value.
- Problem Solving Skills
- Strong verbal and business writing skills.
- Operational Risk Management
- Basic Microsoft skills, i.e. Excel, Word and Power Point
Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.
What you’ll get in return:
Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:
- We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
- You can work your way and will have a say in when, where and how you and your team flexibly work together.
- We’ll give you a huge range of resources that support your mental, physical and social well-being, including free access to Headspace app and Lyra Wellbeing
- You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.
- You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
For further information on building your career at HSBC, please visit: www.hsbc.com/careers