Job description
Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Operations Shared Services (OSS) drives operations' performance standards, service excellence, and consistency across the Group and our Global Service Centres (GSCs). This central team oversees areas such as business intelligence, cost management, reporting, billing and regulatory compliance. In addition, through its GSC Capabilities team, they are responsible for enterprise-wide workforce management, location strategy, future skills, and group common services (AI, automation, and other strategic initiatives).
We are currently seeking a high calibre professional to join our team as an Operations Officer Card Plastics and Platforms.
Principal Responsibilities
In this role you will
- Maintain vendor relationship, ensure appropriate governance and oversight
- Reconcile vendor expense under Card Plastics and Platforms operations
- Contribute proactively to improve operational efficiency
- Assess implication of new products to card issuance process
- Contribute to and participate in projects and user acceptance test
- Develop good working relationship with business counterparts and key stakeholders
- Maintain internal control standards. Implement applicable standards and awareness of the operational risk
Requisitos
To be successful you will need
- General banking knowledge and understanding of card operations
- Self-motivated
- Good analytical, communication and interpersonal skills
- Attentive to details and proficiency in handling customer complaint
Opening up a world of opportunity
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.