Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
Business: CTO
Principal responsibilities
- Develop timelines to ensure publishing of media is completed as required and the content and delivery is appropriately planned for target audience.
- Responsible for shaping and executing the internal communication strategies, helping employees understand the vision and strategy of the digital transformation initiatives and the automation products set.
- Builds and maintains relations between the organizational end-users, the product teams and management teams.
- Actively engage product end-users to understand customer requirements and work collaboratively with engineering teams to improve product efficiency and drive tangible business-aligned improvements and benefits to ensure operationally that new features deliver business value.
- Aligning communications and promotional activities with business goals. Writing media statements and answering user inquiries, compile publications and plan communication events to enhance brand awareness.
Requisitos
- Proven work experience in banking and information technology sector.
- Excellent communication and writing skills to build and maintain effective relationships with the user community and product suppliers. Articulate, fluent in English and Cantonese.
- Customer Focus – proven capabilities in listening to customer requirements. Put the customer at the heart of everything we do.
- Proven ability to navigate HSBC teams and structures – the ideal candidate will already have a stellar network within HSBC.
- Self-motivated and willing to learn and take responsibilities. Be open to act on any feedback given.
- A board understanding of service management techniques, including change management, incident management, Data Centre Operations, and configuration management.
- Able to work at flexible hour for late evening meeting with colleagues in various regions. Willing to learn or explore various new technologies.
- Passionate – Has the passion and drive to push the development and adoption of the product set in the wider organization.
HSBCLL/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***