Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
This position is responsible for the strategy, management and development of mobile banking channels and platforms of the IWP business into a key sales and service channel and thereby managing this channel as profit centers.
The position will be responsible for driving the Payment strategy for the Bank’s retail business and also managing the standalone UPI Payment app to expand it beyond payments to a super app.
The role encompasses commercialization of both the Bank’s Mobile banking app as well as the Standalone Mobile Payments app
The position involves working closely with regional and local stake holders such as Technology, Marketing, Business teams, Sales and Frontline teams, Legal & Regulatory Compliance etc. to manage the Mobile Platforms of the Bank
Principal Responsibilities
- Creating the mobile Banking strategy in line with the overall IWP Strategy to ensure the evolution of these channels to deliver cost income ratios in line with the IWP Strategy
- Drive commercialization of features and increase overall penetration of the Mobile banking app
- Working with VS on driving mobile channel deliveries
- Leading the strategy of building and Commercializing the Mobile UPI payments app
- Drive the channel to react to ever changing regulatory framework and technological disruptions to ensure that the Bank is ahead of the curve
- Conceptualize, scope and deliver new initiatives related to functionality to realize revenue generation potential on direct channels
- Manage & grow the channel to ensure customer service and generate sales from these interactions
- Conceptualise and drive the transaction revenue strategy
- Work in conjunction with Marketing to make the direct channels the preferred channel of interaction for the customer
Requisitos
- Post – Graduate degree in Management or Information technologies
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Keen understanding of technology, online marketing methods, process management, payment systems and banking.
- 10-12 years experience in banking / payments / Channels
Useful Link
Link to Careers Site: Click HERE
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
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