HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Department : Others

Key Responsibilities:

• Programming knowledge: Strong knowledge of programming languages such as HTML, CSS, and JavaScript, along with frameworks like React or Angular.
• UI development experience: Proven experience in UI design and development, preferably in the banking or financial services industry.
• NLP familiarity: Familiarity with natural language processing (NLP) technologies and their implications for user interface design, particularly in enhancing user experience.
• Problem-solving skills: Strong problem-solving and analytical skills, with the ability to develop creative solutions to complex design challenges focused on user needs.
• Communication abilities: Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders, emphasizing user-centered design.
• Data privacy and security: A strong commitment to maintaining data privacy and security standards.

Qualifications – External

 To be successful in this role you should meet the following requirements

• Bachelor’s degree in computer science engineering or related field.
• 10+ Years minimum experience in IT
• Strong experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK Stack, Loki, Jaeger, OpenTelemetry)
• Proficiency in designing and building dashboards for real-time and historical metrics/logs
• Experience with distributed tracing and instrumentation (Jaeger, OpenTelemetry, Zipkin)
• Knowledge of log aggregation, parsing, and storage (Elasticsearch, Loki, Splunk)
• Familiarity with alerting systems (Grafana Alerts, PagerDuty, Opsgenie)
• Understanding of audit trail requirements, compliance, and security best practices
• Scripting or programming skills (Python, Bash, or similar) for automation and integration
• Experience with cloud-native monitoring (AWS CloudWatch, Azure Monitor, GCP Operations Suite)
• Ability to work with APIs and data sources for custom dashboard integrations
• Strong analytical, troubleshooting, and communication skills

You’ll achieve more when you join HSBC.

Candidate User Guide: India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India.