HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=4441&company=hsbcholdin&st=0A7D167374228E522F7063D3B7BA8D846E83D8D8

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

Through Business Banking (BB) our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to- end solutions designed to help small businesses reach their potential.

We are currently seeking a proactive and customer focused individual to join this team in the role of Agriculture Relationship Director.

The Relationship Management role provides dedicated relationship management to a portfolio of customers with accountability for sales, service, risk and operational delivery. Relationship Managers may be located in fields of Business Banking, Commercial Banking, Global Banking, Private Banking or Product Sales. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk & Compliance teams.

In this role, you will:
 
• Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
• Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and  increases new business
• Effectively manage work and support resources to increase quality and time of client visits opportunities and collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
• Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk and ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
• Keep abreast of developments, products and offerings from HSBC, competitors and market changes
• Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client

The ideal candidate for this role will have:

• Ability to influence and drive high performance across the business to improve efficiency and grow business
• Ability to gather, analyse and interpret comprehensive information and/or customer requirements in order to provide solutions that are commercially viable and sustainable.
• Good written and verbal communication skills, enabling productive dialogue with internal and external customers
• Understanding of the Agriculture marketplace and the competition to identify opportunities to establish competitive advantage for HSBC
• Anticipates and identifies risks and ensures appropriate steps are taken to mitigate and manage them
• Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events, and, able to identify customer needs and make appropriate referrals or present suitable solutions through in-depth relevant conversations

This is hybrid role with base of Cheltenham but will cover the Oxfordshire, Wiltshire and Gloucestershire area.

For queries relating to the role, please contact the Hiring Manager : mark.self@hsbc.com

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).