HSBC Group

GCB 6

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

In International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking ambitious individuals to join our International Wealth and Premier Banking (IWPB) team in the role of Assistant Manager Collections, working together with colleagues to define, manage and achieve divisional business targets.

Key Responsibilities:

• Supervised day-to-day operations related to Collections & Recoveries Support.
• Managed various administrative requests and backroom tasks within the department, ensuring efficient handling and resolution.
• Managed maintenance of both Secured & Unsecured loan for performing and non-performing loan facilities.
• Ensuring all maintenance for new write off, write down, downgrading, upgrading and other miscellaneous maintenance instructed by operation team are performed in an accurate and timely manner.
• Managed centralised Department Suspense Account & Debiting, ensuring efficient and accurate operations. Ensure payments are being reversed timely and accurately.

Requirements:

• Possess at least diploma/degree or equivalent professional qualification
• Primary responsibility is to provide effective/efficient support/admin role to the department.
• Proven problem-solving skills with ability to consider alternative and lateral solutions.
• Highly developed communication and influencing skills.
• Ability to prioritize and work independently under pressure within a team environment.
• Knowledge of the changing regulatory environment.
• A sound knowledge of collection, including products & services.
• Leadership, management and coaching skills.

Due to local laws and governance, candidates with immediate right to work locally and no relocation need will be prioritized.

When applying, please submit a full resume and attach your appraisal reports for the last two years. Your local internal application policy should also be followed. For internal applicants with less than eighteen months in their current role, please also obtain and enclose line manager endorsement in the application.

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad