HSBC Group

GCB 6

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures. 

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Credit Control. 

Principal Responsibilities

• Account handler - manage all quarries, recoveries, correspondence for the allocated portfolio, which include various channel partners
• MAS Debtor aging reporting and calculation and preparation of provision for bad debt
• Support the operations teams to manage business and the client servicing efficiently by managing queries raised by them in a timely manner
• Communications with channel partners and coordinating with various departments within HSBC Life
• Review and posting of receipts payment vouchers into the reciting system
• Review the commission statements Requirements
• Handling ad hoc requests from business and clients
• Managing Reinsurance portfolio (reconciliation and account management)
• Review of SOP and provide sign off
• Training new team members

• Credit control and /or Finance/Audit related experience with university degree or equivalent
• Has good ability and understanding of Credit Control process with a positive attitude for change and is able to produce positive results with debt collection process
• Skilled in handling various channels, IE Brokers, Agency, Agents, FA, Banca, Direct
• Good understanding of legacy transactions that helps bridge knowledge in run-off clean up activities
• Good problem-solving abilities dealing with escalations related to Insurance Industry
• Good and positive learning attitude and can adapt to a dynamic environment quickly
• Good Knowledge of the standard Microsoft Office software applications like Excel is essential
• Self-starter, takes initiative independently with good organizational skills
• Strong interpersonal and presentation skills to effectively communicate with senior management, internal and external stakeholders
• Problem solving skills / sound analytical skillset

To be considered for this role, the relevant rights to work in Singapore is required.

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Singapore with less than twelve months in their current role, including changes in GCB banding, please also obtain and enclose the endorsement from your current line manager in the application; for more information you can visit HRDirect and search for content "SGP: Internal Job Application Criteria”. 

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.