HSBC Group

Business: Wealth & Personal Banking (WPB)

Open positions: 1

Role Title: AVP – Information Management GSC’s

Global Career Band: 05

Location (Country / City ): India – Bengaluru

Recruiter Name:  Kanupriya Mishra

Why join us?

• The Global WPB NFR Utility plays an important role in enabling WPB to operate within its risk appetite, grow safely by ensuring efficient and effective risk and control management.  In WPB one of our key strategic aims is to enable our customers to ‘bank in their pocket’ moving at speed and scale across all markets to provide more products and services ‘digital’. As with all innovation, there are potential risks to mitigate, and we must ensure that new products and services are safe, efficient, genuinely transformative and do not lead to increased risk.
• WPB NFR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's Risk and Control environment, conducting control design effectiveness control reviews on our most key/significant controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management. This will be achieved by:
• Enforcing robust standards for our risk and control assessments and providing feedback to NFR role holders when deficiencies are identified so that remediation activity is undertaken.
• Supporting Control Owners by conducting high quality and efficient reviews of our control design and performance.
• Leading ‘deep dives’ and read across activities so sustainable mitigants and control improvements can be identified.   
• Drive a positive risk culture, raising awareness and understanding of risks, controls, and risk management.
• Continuously improving the control and monitoring of risk.

The Opportunity:

• This position sits within the WPB NFR Reporting & Analytics, which provides qualitative and quantitative management information (MI) covering all lines of businesses across the world. Lead & Manage the delivery of On-going process, key reports/ dashboards within the agreed timelines and with 100% quality. To develop and successfully manage and lead variety of projects which could be offshoring related or new report/ dashboard development. Improve and streamline existing report production processes. Be an individual contributor engaging with senior stakeholders across regions/ LoBs and ensure that their expectations are continuously met and the team is able to add value to their day to day operations. Is expected to use judgment and expertise in evaluating complex and competing requests. Typical deliverables doing Impact Assessments, creating project plans, understanding business requirements, propose solutions, develop/ lead project teams to deliver as per the requirements. Implement effective controls and ensure adherence to procedures & other business specific regulations. Develop various tools using technology to support analytics and analytical reporting. – R/Python, Qliksense, SQL and more importantly ability to learn and adapt new technology with changing times

What you’ll do:

Role holder responsibilities include, but are not limited to the following:

• Work as part of a team to design, develop and deliver reports, dashboards and analysis to WPB NFR team
• Key focus will be to use the latest Data Visualisation techniques for reports/ dashboards/ packs
• Develop a significant understanding of the client’s objectives, process, procedures and systems to better understand needs and offer additional suggestions or alternatives to assist in obtaining MI.
• Provide consultative advice to internal customers on reporting approach, system development and technical support.
• Rationalise the current state of reporting: understand needs and status quo, remove redundancies or introduce existing reports to new audiences. As new requests arise, identify existing MI that can be leveraged to satisfy the customer needs.
• Analyse problems in terms of process and/or system functionality and apply analytical and quantitative techniques to formulate, describe, communicate, and coordinate implementation of recommended solutions.
• Drive the design of production processes that are sustainable, efficient and effective ensuring that all activities supporting the project, e.g. data transformations are transferred to Production teams at end of the project
• Recommend changes and follow through with communication, persuasion, specification and implementation.
• Where appropriate manage the delivery of data from source systems and manual software solutions to ensure adherence to data production timescales

What you will need to succeed in the role:

• A Masters/ Bachelor’s degree preferable in IT/ Computer Science/ Finance or equivalent experience
• Excellent communication skills with technical and non-technical counterparts; being able to translate between two worlds
• Strong Analytical skills with ability to grasp new concepts quickly and evolve tech changes
• Knowledge on scripting and querying languages, proven ability to distil complex and varied data into information
• R/Python, Qliksense, Advanced Excel, SQL
• Knowledge of Business Intelligence and Reporting solutions.

What additional skills will be good to have?

• Knowledge on related roles such as audit, risk management and sales process
• Previous experience in data and analytics
• The ability to understand and write VBA code
• Good knowledge of NFR Framework
• Previous experience working on improving process and procedure

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC: IJP Applicant User Guide” in search bar.

https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***