HSBC Group

Business: IWPB Technology
Open Positions：1
Recruiter Name :  Veronica X Y ZHONG

The Opportunity: 

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

What you’ll do:

DevOps & IT Governance Leadership:
•    Lead the design, implementation, and continuous improvement of DevOps practices, including CI/CD pipelines, infrastructure as code, automated testing, and monitoring.
•    Oversee IT governance, ensuring compliance with regulatory requirements, security standards, and risk management frameworks.
•    Develop and enforce best practices for operational excellence, system reliability, and incident management.

Agile Delivery & Scrum Master Responsibilities:
•    Act as Scrum Master for Agile teams, facilitating all Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives).
•    Remove impediments to team progress and foster a culture of continuous improvement.
•    Coach team members on Agile principles and DevOps best practices to maximize performance and delivery quality.

Stakeholder Management & Collaboration:
•    Serve as the primary point of contact for business users, IT, and external partners regarding DevOps and IT governance initiatives.
•    Facilitate effective communication and collaboration across cross-functional teams, including developers, QA, operations, and business stakeholders.
•    Support continuous improvement by identifying opportunities to optimize processes, increase automation, and enhance service quality.

Private Banking Technology Oversight:
•    Ensure technology solutions align with private banking business needs, regulatory requirements, and industry best practices.
•    Collaborate with stakeholders to deliver secure, scalable, and maintainable solutions tailored to the private banking domain.

What you will need to succeed in the role:

•    University degree in Computer Science, Information Technology, or a related discipline.
•    Minimum 8 years of professional experience in technology delivery, project management, or technology consulting, with at least 2 years overseeing Power Platform or similar low-code/no-code solutions.
•    Strong understanding of Microsoft Power Platform capabilities, governance, and best practices.
•    Proven experience leading cross-functional teams and managing complex technology projects in a regulated environment.
•    Certified Scrum Master (CSM) or equivalent Agile certification is required.
•    Demonstrated experience acting as Scrum Master, facilitating Agile ceremonies, and coaching teams in Agile practices.
•    Familiarity with Agile methodologies (Scrum, Kanban, SAFe) and experience facilitating Agile ceremonies.
•    Excellent communication, stakeholder management, and problem-solving skills.
•    Domain knowledge in Private Banking and CRM systems is required.
•    Prior experience in banking or financial services is an advantage.

Link to Candidate User Guide: 
https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=60ce20691ba69010280dc9df1d4bcb56 

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

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