Job description
Business: Global Regional/functional COOs COE Team
Open positions: 1
Role Title: Business Manager – Finance COO COE Support GSC’s
Global Career Band: 5
Location (Country / City): India/ Gurugram
Recruiter Name: Kiran
Why join us?
- The COO team are responsible for driving our people strategy, enabling Finance to be the best function it can be. The team support our transformation agenda – connecting our people, technology, and ways of working to enable Global Finance to serve their customers more efficiently and effectively. They support teams in the effective management of their non-financial risks and improving our operational resilience. The Business Manager role is a new role that sits within the Global Finance Chief Operating Office (COO). The purpose of the Business Manager role is to support the regional/functional COOs in managing the operational activities of respective areas to a high quality and at an optimal cost. The role provides support for the operation of the function, and will be responsible for the production, review and analysis of cost and FTE information to identify opportunities for cost efficiencies and drive productivity across Finance.
The Opportunity:
- Business Performance and Financials: The role holder will operate as a business partner for the full function cost, providing monthly analysis and insights to the CFO and subfunction EXCO. Furthermore, the role holder will support in managing relationships with Global/Group teams and other stakeholders to provide insight and a view of cost efficiency plans by delivering essential management information on the function’s cost performance as well as projections for the monthly forecast and annual planning cycles. This includes support in aligning FTE plans to the future organizational shape and impact of the strategic change agenda, and coordination of acceptance, review, and challenge of intercompany recharges from other group entities.
- Strategic Change / Efficiency and Effectiveness: Support regional/functional COOs in championing our people strategy, technology, and innovation initiatives, supporting the team in driving the communication and understanding of such initiatives.
- Team and People: Support regional/functional COOs in providing management information and data analysis on the function’s cost base, including key statistical data metrics on headcount movements, open positions, diversity, span of control and snapshot survey actions amongst others. Support in the organization of team communication and team events such as townhalls to help drive team engagement. Build relationships with key stakeholders within and outside Finance to help influence outcomes. Collaborate across and outside the Finance function to ensure an effective operating model is fostered. Take ownership and delivers outcomes in a manner that considers impact to key stakeholders.
- Controls and Regulatory Requirements: Coordination and support of the risk assessment and regulatory activities for the Finance function. This includes but not limited to business continuity planning, supporting audit actions and compliance in the functions’ mandatory obligations (e.g. training, etc.) internal and external Third-Party Risk Management, thereby (a) enabling effective management of operational risk requirements and (b) driving a culture of proactive risk identification and timely remediation.
What you’ll do
- Delivering essential management information on the function’s cost performance as well as projections for the monthly forecast and annual planning cycles. Includes monthly Actuals reporting and month-end readiness activities such as accruals and invoice management, professional fees monitoring and adjustment journal preparation.
- Aligning FTE plans to the future organizational shape and impact of the strategic change agenda. This includes headcount/roles monitoring and reporting in support of the regional/functional COO team’s oversight on capacity management and efficiency saves.
- Supporting the regional/functional COO in providing management information and data analysis on the function’s cost base, including key statistical data metrics on headcount movements, open positions, diversity, span of control and snapshot survey actions amongst others. This also relates to support for governance and MI packs as required for COO, Head of Finance and CFO committees as required.
- Ownership of the implementation of the agreed and optimized cost management structure, including but not limited to cost center management and systems’ structures, and ownership of corrections to OSPD structures and cost re-classifications, if any
- Support in the organization of Finance team communication and team events such as Townhalls and leadership on-sites/off-sites to help drive team engagement.
- Supporting the regional/functional COO in management and coordination of internal and external Third-Party Risk Management controls monitoring and remediation of gaps as required.
- Supporting the regional/functional COO team to develop an effective team through regular and targeted communication, performance management support, development plans and reward/recognition practices.
- Supporting the regional/functional COO team in championing our people strategy, technology, and innovation initiatives, supporting the team in driving the communication and understanding of such initiatives.
- Continuously look at ways to simplify the forecast, budgeting and FRP processes that help facilitate a more efficient Group forecasting process. Act as a ‘Catalyst for Change’.
- Identification of process improvements and measurable efficiencies through centralization and standardization of processes.
- Supporting other logistical activities with CRE (Corporate Real Estate) and other teams, including owning the BCP requirements for the COO team and ensuring action across Finance.
- Ownership of regular reporting, delivery service or recharging tasks that are required to ensure expected operations continue as expected.
- The Business Manager role is essential to the improvement of the cohesion of the Finance function across the regions and other Finance areas. The diverse responsibilities spanning across two major areas of robust financial management and proactive organizational support for the function, require that the role holder is highly efficient and conscientious in dealing with both highly confidential and commercially sensitive information with discretion.
- Furthermore, there is a global network of functional/regional COOs who will form a virtual team to support change and provide guidance and best practice internally.
Requirements
What you will need to succeed in the role
- An excellent level of financial management and business analysis experience requiring strong technical and commercial understanding of what drives the numbers reported.
- Proven relationship management and team engagement skills, with the ability to deal with all senior/junior levels within a global organization.
- Exceptional drive and commitment which includes the ability to work and thrive in a fast changing, results driven environment and handle competing priorities.
- Sound judgment and problem-solving abilities.
- Ability to highlight problems, but more importantly, offer innovative and practical solutions and drive through their execution in a collective environment and in a timely manner.
- A leading performer who inspires others
- A self-starter who is not afraid to speak up and face a challenge; also, open to listen to guidance and learn as they go.
- Good understanding of the Group’s strategy and is commercially minded and customer focused.
- Strong influencing, interpersonal, negotiation and conflict resolution abilities
- Excellent communication (written & verbal), planning and organization skills.
- An inquisitive mind who is not afraid to challenge the status quo, continuously looking at ways to improve processes and reduce duplications.
What additional skills will be good to have?
- Qualified Accountant is desirable (ACA/ACCA/CIMA/CPA)
- Experience of running an annual planning process would be an advantage.
- Experience in cost management and analytics would be an advantage.
- Excellent systems skills (including use of TM1, Excel, Word, PowerPoint)
- Prior experience of working with offshore/satellite teams is desirable.
Link to Candidate User Guide:
(Or)
Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
You’ll achieve more at HSBC
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Nom du recruteur
Kiran .
Courriel de recruteur
kiran@hsbc.co.in