Job description
Why join us?
The Opportunity:
The main aspects of the role of Process Advisory Lead (“PAL”) are
- Ensuring due diligence reviews are undertaken to the required quality and detail on a timely basis via oversight over process design and implementation
- Communicating effectively and having ability to lead discussions regarding complex queries with Quality function, Compliance, RMs/GRBs, BFCR or Wholesale Client Services stakeholders
- Ensuring timely query resolution with a precise conclusion given with regards to risk or additional due diligence
- Providing support, training and coaching to the KYC Ops Teams on interpretation of the applicable policies
- Providing advice to KYC Ops management about upcoming process changes, policies implementation or any other ad hoc queries
- Recommending improvements to KYC/CDD process based on PALs intimate knowledge and experience
- Supporting process migration activities to/from GSC location
What you’ll do:
- Supporting KYC Operations Team in updating Existing to Bank (ETB) and New to Bank (NTB) CDD profiles in accordance with the Group Policy.
- Supporting KYC Operations Analysts and Quality Function in producing timely, high quality CDD profiles and address quality issues.
- To have a good understanding of the Wholesale Global Line of Business procedures, local regulatory requirements and KYC Ops DIMs.
- Understand and comply with internal control standards with no breaches of regulatory requirements complete.
- Supporting Production teams to implement changes to the Wholesale policies effectively. Work with the KYC Operations Analysts and Managers to ensure timely completion of profiles and prioritize workload to meet objectives of the KYC Operations Management.
- To provide technical support to the teams so that KYC Operations work is performed in an efficient, accurate and professional manner.
- Ability to support KYC Ops by designing and delivering training for Production teams.
- Ensure that common issues are escalated to line management where appropriate.
- To maintain core standards of behavior at all times.
- Proactive highlighting of audit and compliance issues to the management team. Ensure that all existing audit recommendations within their remit are closed out.
- Ensure the escalation policies are followed.
- Understand and demonstrate intelligent use of system tools and procedures.
- To adhere to all audit requirements including but not limited to Declaration of Secrecy / Data Protection Act / Health Safety and Security / Clear Desk Policy / Process Specific Audit requirements / Compliance Requirements.
Requirements
What you will need to succeed in the role:
- Excellent communication skills – Written & Verbal (English & French).
- Familiarity with Wholesale Line of Business Procedures.
- Minimum 2-3 years of KYC Operations Analyst/QC experience with a financial institution or equivalent.
- Pro-active and business orientated with proven ability to prioritize and manage conflicting demands and ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions.
- Good knowledge of a wide variety client types including Financial Institutions, Trusts, Foundations, Government and State Owned bodies along with the wide range, and complex variety, of fund/corporate structures.
- Ability to build relationships by communicating and working effectively with consultants, technical experts, other PALs across the whole department, compliance and business.
- Ability to work well under pressure with high degree of accuracy.
- Capability to quickly learn new jurisdiction policies and guidance, and confidence in communication of these.
- Able to adapt personal style and deal with on-going change in processes, policy and systems.
- Positive ‘can do’ attitude, flexibility in working hours and training – presentation, coaching and facilitation skills.
- Analytical skills in respect of a wide variety document types.
- Excellent knowledge and understanding of technology related applications used during KYC/CDD process. Ability to transfer this knowledge to production staff.
- Microsoft Word, Excel, Power Point skills.
What additional skills will be good to have?
- Ability to perform production impact analysis and gap analysis on all the new regulatory and policy requirements or changes.
- Ability to challenge BFCR, FCC or other stakeholders on proposed process changes.
- AML qualification (e.g. CAMS, ICA) and or post graduate Compliance degree is an advantage.
- Working knowledge of popular business information services (BvD, D&B, Bankcheck etc.) is an advantage.
- Knowledge and understanding of FATF, Egmont Group, BASEL recommendations and JMLSG is an
Link to Candidate User Guide:
(Or)
Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar.
https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***
Nom du recruteur
Darine Walid Ali
Courriel de recruteur
darine.walid.ali@hsbc.com