HSBC Group

Open positions: 1

Global Career Band: 5IC

Why join us? 

HK CMB Transformation is responsible for Hong Kong Commercial Banking strategic transformation of CIB banking through smart execution. We act as strategic partners to business and create world class digital capabilities that enable HSBC CMB HK to digitize at scale and simplify the lives of our colleagues & customers.

We drive design, process excellence, business change, product ownership, simplification and automation across Value Streams / sub-value streams/ Enablers.

The Opportunity:  

As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.  We are currently seeking high caliber individual to join us as Digital Delivery Manager.       

What you’ll do:     

• Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Foster open and honest communication, which anticipates stakeholder expectations.
• Develop and present digital project business cases, utilizing Agile project management delivery techniques to ensure timely and effective results. Represent the project and solution design in governance meetings. 
• Manage the implementation of end-to-end digital and automation solutions with Power Platform capabilities, such as Power Apps, Power Automate/ Power Automate Desktop, Power BI, etc., using Agile and DevOps principles to ensure continuous integration and delivery.
• Oversee the approval process in accordance with HSBC standards, utilizing Agile methodologies to streamline the process.
• Convert business requirements into future state processes and high-level solution designs, leveraging advanced business analysis skills. Ensure all documentations are in compliance with HSBC governance.
• Lead in providing training to our teams in Agile methodologies and principles to ensure a flexible and adaptive team, fostering a culture of continuous learning and improvement.
• Keep abreast on latest technology/ best practices in banking industry and deliver changes to current processes with efficiency and cost improvement.
• Foster a high engagement team to deliver good quality outputs which exceed user expectations.

What you will need to succeed in the role:       

• University graduate in related disciplines or other relevant qualifications.
• Minimum 5 years of banking experience, preferably with knowledge of business banking products and bank operations. Knowledge in lending/ payments/ digital banking will be an advantage.
• Proven successful track record in a project management role, preferably within the digital delivery pod.
• Ability to communicate effectively and create connection with others.
• Proficiency in spoken and written English and Chinese (Cantonese & Mandarin) will be a plus.
• Strong knowledge and proven successful track record in Power Platform and/or RPA technologies, and their use case assessment, implementation & delivery lifecycle.
• Good understanding of System Development Lifecycle (SDLC) and Agile delivery approach.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)