HSBC Group

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Chief Operating Officer (COO) for Capital Markets & Advisory (CMA) in the Americas holds a critical leadership role in supporting and growing the business both strategically and operationally day to day across the region. The role is multi-functional crossing all COO disciplines and applies expert industry/product knowledge front to back. It is a key partner to the Regional CMA Head to deliver the business strategy as well as facilitating the business front to back within risk appetite. 
The role holder will lead or represent CMA in global and regional management forums including those related to Strategy, Risk, People and Transformation, as well as being able to lead discussions with regulators as required.

Responsibilities and Accountabilities across Business, Clients and Stakeholders:

Strategy

• Partner the Head of Americas Capital Markets & Advisory to design and execute the strategy in line with local markets, regulators and the Stay Safe agenda

• Ensure cohesive alignment with global objectives, while addressing regional market dynamics and product capabilities

• Contribute to the critical evaluation of the CMA business opportunities with reference to HSBC’s core strengths and the competitive focus on debt financing

• Represent HSBC / CMA at internal and external conferences, workshops and forums

Execution

• Set Operational strategy and standards for CMA, in partnership with the Head of Americas CMA Americas, and in close conjunction with the CMA COO team globally

• Facilitate the provision of timely and insightful internal and external metrics (revenue, wallet, cost, controls etc) as required for the Americas to track progress against strategic execution, ensuring that there is consistency with and leverage of Global metrics

• Support formulation of the regional revenue & wallet share targets, targets, workforce plan (FTE) and costs, in collaboration with CMA COO globally

• Oversee day to day operations, regularly review effectives and efficiency of delivery.  Drive innovation as well as continuous improvement; provide constructive challenge where needed to ensure adoption of global consistency and simplification in policies & procedures

• Lead collaboration initiatives as appropriate with other parts of CMA, CIB and HSBC Group, eg. Regions, Private Wealth and Asset Management

• Prepare townhalls, QBRs, board presentations, Leadership Team papers, Leadership Team meetings, marketing and comms, aligned with Global strategy to ensure clear communication of the CMA and CIB strategy across stakeholder groups 

Transformation

• Partnership with technology and business stakeholders, define the Americas CMA transformation programme to i) automate / digitise / simplify, ii) deliver on regulatory commitments and iii) drive the growth in strategic areas

• Ensure programmes align with CMA and the Group’s broader transformation strategies, leveraging existing workstreams where relevant. This includes the drive to Future State Architecture and Value Streams through the HSBC Digital Acceleration Programme. This also includes application demise and driving lower total cost of ownership

Risk Management & Governance

• Maintain a relentless focus on the “stay safe” agenda, demonstrating a deep understanding and high awareness of regional operational, information, regulatory and other non-financial risks facing the business

• Partner closely with Business and Second line risk functions to maintain a robust financial and operational risk environment, where the business operates in compliance with all applicable policies, laws and regulations, ensure compliance with regulatory mandated local variances, and apply appropriate and effective governance frameworks

• Ensure effective governance structures and processes are in place across all products and regions

• Support engagement with regulators on behalf of CMA, in full partnership with Business Risk, Regulatory Compliance and relevant CMA & Group colleagues

Leadership

• Oversee Talent Development initiatives across the region, in conjunction with the CMA Leadership team, including annual performance management and people year-end processes

• Lead across the CMA COO and oversee own-managed headcount to support high performance delivery

• Cultivate a high performing team environment and culture through people development, talent recruitment and retention, objective setting, performance management, and continuous feedback and guidance for team members

For this role, HSBC targets a pay range between $180,000.00 and $220,000.00.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

You´ll likely have the following qualifications to succeed in this role:

• Excellent knowledge of CMA related products and understanding of macro-trends that impact the business as well as ability to identify solutions to remain competitive

• Experience in COO roles and partnership of HSBC OpCo-1 and -2 level stakeholders to define and execute business strategy

• Very strong analytical and presentation skills, with excellent grasp of PowerPoint / excel / word and ability to distil large quantities of information into key themes / issues and recommendations and excellent English language capabilities

• Strong interpersonal and communication skills with capacity to work with senior teams and ability to interact at all levels of the organization

• Clear understanding of statutory and regulatory requirements and can ensure the highest global standards of control apply across CMA

• Ability to work independently, multi-task, filter information and prioritize multiple demands

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.