HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department- CTO

In this role, you will:  

• Work with our Agile Teams, Architects, and Product Owners, Product Managers to identify and implement the most optimal solution for the platform and our customers.
• Implementing technical expertise and look for opportunities to reduce operational costs, eradicating unnecessary processes and exploring opportunities for service efficiency and rationalising the service where possible.
• Developing & Supporting Vendor/Cloud based product & applications within EMDP platform (Juriba Dashworks & Neuron).  Driving end to end development from requirement analysis to operations.
• Engagement with vendor/resources and build knowledge to reduce vendor support.
• Create technical plans to manage implementation and guide teams - Provide coaching and guidance to new starters and colleagues within the team to build self-sustainable team.
• Implementation & maintenance of performance & observability metrices.
• Acting as an SME & Feature Engineer to deliver solutions & projects by integration between Neuron, Juriba Dashworks, MECM, Intune, Proton & other Workspace products .
• Responsible for the overall adherence and compliance to key controls ensuring the services are effectively risk managed. 
• Design & Implement process and solutions for monitoring, telemetry and observability
• Maintain strong communications across the technical community

To be successful in this role, you should meet the following requirements:    

• Strong domain Knowledge on EUS Workspace domain.
• Extensive knowledge & hands-on experience in design of end user computing domain for large scale enterprise. 
• Knowledge of Management of End user devices by systems such as MECM, Asset Management systems, Software Application catalogue / App Store life cycle management.
• Strong knowledge on PowerShell, MS SQL Development, APIs, DevOps – Should be able to write complex code adhering to standards & controls.
• Experience in Continuous Integration and Continuous Delivery (CI/CD) pipelines and code management in a large organisation will be an advantage.
• Ability to Automate with knowledge of scripting and development e.g. PowerShell & Graph API.
• Expertise in Cloud technologies Intune, Azure and AWS.
• Experience in infrastructure technologies both for on-prem infrastructure & in Cloud service providers- Windows OS, SQL Database, Storage, and Network Technologies
• Experience in automation and orchestration design
• Experience of developing and driving Automation using Jenkins, Ansible, Azure DevOps and API calls
• Flexibility and adaptability – to manage changing priorities and tasks that are unpredictable, wide ranging, complex, and time sensitive.

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India