HSBC Group

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HSBC is one of the largest banking and financial services organizations in the world, with operations in 58 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Business/ Department: GCIO COO, Workforce Management

Open Positions: 1

Role: GCIO COO Workforce Planning Lead

Global Career Band: 3

Recruiter Name:  Bhavin Rajani

Location: Pune 

In this role, you will:

The Workforce Planning Lead will play a pivotal role in aligning the organization's workforce with its long-term business objectives.

The role holder will lead workforce planning for GCIO to ensure that the organization can adapt to changing business landscapes. They will establish a future-ready, data driven workforce management eco-system that enhances operational agility, forecasting accuracy, and hiring manager experience through best-in-class tooling and standardized processes.

• Lead for end-to-end GCIO strategic planning and analysis of workforce data, forecasting future talent requirements
• Develop workforce planning models and scenarios to support Organization Design Principles, Location Strategy and workforce budgets.
• Governance and secretariat of Organization Design Authority (ODA)
• Partner with Group COO team to provide inputs on CRE requirements globally for GCIO in line with future state workforce strategy
• Design and implementation of GCIO workforce processes, policies, and procedures to enable GBGFs to manage workforce plans effectively. Ensure standardization of approach across organization and drive best practice and innovation
• Ownership of initiatives related to management of the contingent workforce (eg furlough, redeployment, tenure monitoring)
• Own WFM Pillar tooling roadmap including MI/ reporting strategy. Partner with Group HR and Technology teams on driving tooling integration and standardization to provide best in class experience for hiring managers and COO teams
• Staying fully aware with industry trends, market dynamics, local laws across locations, and implementing learning opportunities to drive best practices in workforce planning.
• Collaborating with Senior GCIO COO leadership to align workforce strategies with business goals and providing them with key data driven insights to enable decision making.
• Drive, own and promote a culture of data-driven decision-making, strategic thinking and a commitment to continuous improvement across the workforce planning team.

To be successful in this role, you should meet the following requirements:

• Experience in Strategic Workforce Planning at an enterprise level
• Strategic Planning: The ability to align workforce plans with the organization's long-term goals and anticipate future needs.
• Ability to lead and work in partnership with a cross functional team providing them guidance, mentorship, and performance feedback
• Proficiency in analyzing workforce data, identifying trends and using this information to inform planning decisions.
• Strong communication skills to effectively convey workforce plans to various stakeholders and foster collaboration across departments.
• Capacity to adjust workforce plans in response to changing business needs and lead change initiatives effectively.
• Strong understanding of staffing principles, policies and practices, including recruitment, talent management and performance management. 

Role Attributes:

•        Experience: Broad and comprehensive understanding of concepts and principles within multiple disciplines or a fast-changing discipline.
•        Business / Commercial knowledge: The role requires a sound understanding of an HSBC value unit / product / region / legal entity, alongside a good understanding of the industry and the challenges and changes in the sector.
•        Leadership: Line Management responsibility of multiple teams, with accountability for independent budgets.
•        Problem Solving: Covers a wide range of activities that require complex judgements based on advanced analytical thought. Problems often require an innovative approach, based on extensive research.
•        Innovation: Develops new and adapts existing processes for increased quality and efficiency whilst encouraging others to seek new ideas/solutions to day-to-day problems.
•        Accountability / decision making: Latitude to make decisions within the value unit / region / product / legal entity strategy guidelines. There is direction from the long-term business goals with few or no policies to direct how the role should work.
•        Strategic Responsibility: Implements business plans through own team and is accountable for results.
•        Communication skills: The role requires the ability to guide, persuade and influence others through developed skills of communication and diplomacy, and requires the ability to negotiate and influence within their team with a high level of influence. 

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You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

                                             ***Issued By HSBC Software Development (India) Limited***