Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
The purpose of this role is to support the execution of the global strategic change agenda. Strategic Change Managers will collaborate with the Business to understand the need and nature of change, leveraging opportunities and managing industry challenges. Role holders will assist in guiding the business towards well-reasoned decisions regarding strategic, organisational, operational, and technological investments. They will work alongside the Global Infrastructure Teams and external vendors to help create, shape, deliver, and embed sustainable change within the business. They should have experience in contributing to the shaping and execution of a global business strategic change agenda. The role holder needs to be an energetic and ambitious change agent who will support the scoping and delivery of global strategic change projects. They are expected to work closely with business senior management, identifying opportunities, constructively challenging conventional thinking, and ensuring the Voice of the Customer is considered in projects. Role holders should be familiar with various facets of the change process, including assisting in the creation of business cases, programme initiation, designing approaches and plans, defining business architecture, project management, business analysis, readiness, and implementation needs. They should stay informed about emerging technology and innovation to help solve challenges and improve the quality, efficiency, and effectiveness of the Bank's proposition and customer and colleague experience. They will contribute to the timely and high-quality delivery of programmes, adhering to HSBC core frameworks (Change Framework, Agile). They will assist in managing programme costs, headcount, risks, and issues, working to ensure benefits and values are realised.
What you’ll do
- Works well with others and puts self in others shoes to gain a greater understanding of their point of view
- Maintains personal and professional development - upgrades professional knowledge, skills, experience and accreditation; acts as a good team member
- Accepts the continuing need for flexibility and takes a supportive, practical approach to change and innovation; participates and learns about the change to effectively adapt
- Takes accountability for work / time management; produces high quality outputs and works without needing constant supervision, approaching new tasks or challenges with confidence and enthusiasm
- Solves problems systematically, logically and independently and where appropriate involving supervisors
- Shapes basic ideas, makes suggestions in regards to potential quick wins
- Understands basic tools from the re-engineering toolkit and uses these to conduct basic analysis - gathering current state data (operations, financial etc) and identifying improvement opportunities
- Gathers and details business requirements, supporting prioritisation and traceability
What you need to have to succeed in this role
- Overall financial services industry knowledge with specific functional expertise
- Experience gathering requirements, process re-engineering or conducting design activity
- Experience of communicating effectively with a range of stakeholders
- Exposure to change implementation activity
- Some experience of data analysis and interpretation.
- Awareness of Global Transformation Business Transformation Frameworks, Agile methodologies and best practice techniques
- Awareness of the purpose, values, culture and fundamentals of Global Transformation
- An understanding of HSBC Group structures, processes and objectives
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Interview with the hiring manager.
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nom du recruteur
Ilenia Guglielmucci
Courriel de recruteur
ilenia.guglielmucci@hsbc.com