Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Global Transformation Business Analysts are at the center of how Global Transformation shapes, delivers and embeds change working with our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer in these discussions. The Business Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimizing risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analyzing and re-engineering world class processes. Business Analysts will often lead design workstreams or teams, managing other Global Transformation Analysts, SMEs and resources from our delivery partners.
What you’ll do
• Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner• Identifies areas of impact on the target operating model and designs activities to mitigate impact• Manages requirements traceability through design and delivery• Utilizes financial skills to develop a high level business case, considering investment and high level benefit• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues)• Manages the change audience through the commitment curve with communications, training and development• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)• Supports the program management with impact assessment for change requests on design, scope, time, budget or effort on program plan and provides accurate estimates for handling new requirements, design changes and scope
What you need to have to succeed in this role
• Good understanding of Global Transformation Business Transformation Frameworks, Agile methodologies and best practice techniques• Outstanding understanding of HSBC Group structures, processes and objectives• Very strong knowledge of the external environment - regulatory, political, competitors etc.• Business analysis, requirements gathering and design techniques• Change management and implementation management techniques and approaches• Exposure to business case development and a sound understanding of how design enablers underpin business benefits• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office)
What we offer
The pay range for this role is xx,xx PLN - xx,xx PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
• Competitive salary• Annual performance-based bonus• Additional bonuses for recognition awards• Multisport card• Private medical care• Life insurance• One-time reimbursement of home office set-up (up to 800 PLN).• Corporate parties & events• CSR initiatives• Nursery discounts• Financial support with trainings and education• Social fund• Flexible working hours• Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
• Online behavioral test (for external candidates only)• Telephone screen (for external candidates only)• Zoom interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nom du recruteur
Ilenia Guglielmucci
Courriel de recruteur
ilenia.guglielmucci@hsbc.com