Job Advert Details


Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Your career opportunity


We have an exciting opportunity for you to join our Platform and Cloud Engineering (PCE) team and work with the delivery of cloud platform solutions for CTO. Our focus is on creating reusable and shared services that minimize duplicated efforts and significantly lower build and operational costs. Your role will be pivotal in enhancing our Cloud API Platform, which enables project teams to deploy their APIs seamlessly while we manage the underlying infrastructure. We operate as a global team, and we are expanding our presence in Poland to provide quality support across different time zones as we move into 2021. This is your chance to be part of a dynamic team that is shaping the future of cloud services in CTO.


What you’ll do
    • Take responsibility for the delivery and consultancy of CTO cloud projects.
    • Provide technical and application guidance to multiple project teams for successful project delivery.
    • Support production incidents through effective management, problem determination, and root cause analysis.
    • Participate in follow-the-sun support with the Hong Kong team, including weekend and non-office hour on-call duties.
    • Adhere to Google best practices in Site Reliability Engineering, focusing on prevention and preparation.
    • Collaborate with SRE team members to share support responsibilities and maintain a robust support roster.
    • Ensure high-quality production support by engaging in proactive monitoring and incident response strategies.
    • Contribute to continuous improvement initiatives within the cloud projects and support frameworks.


What you need to have to succeed in this role
    • Bachelor’s degree or higher in computer science, engineering or related field.
    • 2+ years of experience in system/ infrastructure design, operations.
    • Familiar with Linux OS, shell or python scripting experience.
    • Familiar with networking and firewall configurations. 
    • Strong problem-solving skills, communication skills and documentation skills.
    • Embrace diversity and interested in working in a global team structure.
    • Excellent written and spoken communication skills.


What we offer
    • Competitive salary
    • Annual performance-based bonus
    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insurance
    • One-time reimbursement of home office set-up (up to 800 PLN).
    • Corporate parties & events
    • CSR initiatives
    • Nursery and kindergarten discounts
    • Language classes
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours 
    • Free parking•


If your CV meets our criteria, you should expect the following steps in the recruitment process:
    • Online behavioural test
    • Telephone screen
    • Zoom interview with the hiring manager


We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.


We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com 
Nom du recruteur
Karolina Gola
Courriel de recruteur
karolina.gola@hsbc.com