Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
To be the knowledge base and liaison point for stakeholders, undertake analysis and implement system changes, manage medium size projects across Payments
Provide incident support during system outages, delivering clear updates to all stakeholders, and escalates where necessary to ensure timely resolution.
Ensure work is completed in accordance with the Performance Level Agreement contracts and within process Service Level Agreement. Meets Global Standards, Risk, Compliance and Audit requirements.
What you’ll do
- Hands on Knowledge in GPS payments engine is mandatory and ancillary HSBC system like HUB/HFE, GMG & GPI
- Testing- Work with the SIT and UAT teams to devise test cases from Use cases, Business required document and ensure successful end to end testing campaign. Coordinate with different partner systems to hand hold the end to end testing campaign along with the UAT teams.
- Assist SIT test teams where ever they require Payments SME support
- Verify the test cases dropped by the UAT team and check for accuracy as against the BRD requirements. clearly call out risks and impacts for the identified defects.
- Agree on work around proposed by the vendor & the defect management committee.
- Assist defect management board for FR Payments services.
- Work with transformation teams to draw new process maps and procedures for the ISO project.
- Set up Payments platform i.e. GPS where ever required for release testing purposes
- Assist in all these phase of the test during the release life cycle.
- SIT, UAT, End to end, Functional, Regression, Industry testing with the Clearing systems, Production acceptance test, Production verification tests are some of the tests that this role will require to deliver.
What you need to have to succeed in this role
- Ability to elucidate/document new requirements from the business and prepare Internal change requests wherever required for code changes to be performed by the external vendor.
- Work with the different lines of business and the IT team to devise feasible solutions corresponding for the change requests received from different lines of business
- Participate in different working groups to represent FR payments services and provide payments services inputs accordingly.
- Liaise with different business stakeholders and project manage the ISO tasks for FR payments services
- Proficient in English and French (desirable)
- Communicate the changes clearly to the operations team /vendor
- Coordinate and assist the Payments services during the implementation phase of ISO in Nov 2022.
- Self-starter, ability to multitask and meet deadlines amidst challenges.
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Language classes
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Job Interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nom du recruteur
Monika Pietranek
Courriel de recruteur
monika.pietranek@hsbc.com