HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=6364&company=hsbcholdin&st=DDC0729CC6522DB8E440393612F52F0F25721D65

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.    

We are currently seeking an experienced professional to join our team in the role of Head of Integrated Planning, Customer Channels.
This is an essential leadership position within Customer Channels reporting into the Head of Channels Strategy Implementation. You will be accountable for the strategic oversight and coordination across Customer Channels to enable informed, transparent, and collaborative planning, delivery, management and reporting in support of the Channels ambitious strategic aims. Successful delivery of Strategy requires considerable prioritisation of resources, alignment of stakeholders and development of delivery plans.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Developing the delivery roadmap for Customer Channels
• Connecting key streams of work across the Customer Channels delivery portfolio
• Creation of key reports and updates aligned to programmatic priorities across Customer Channels
• Deputising for the Head of Customer Channels Strategy and Implementation 
• Internal consultancy leadership in creating strategic updates, aligned to the HBUK priorities

To be successful in this role you should meet the following requirements:

• Proven track record with managerial and leadership experience
• A track record of understanding strategy and aligning priorities with this to improve business effectiveness in sustainable ways
• Build effective networks and created opportunities for others to work collaboratively
• A track record of leading a culture of development and coaching through Everyday Performance and Development, focussed development programmes and acting as the gateway for professional qualifications and internal programmes, ensuring we retain talent and remove barriers to internal opportunity

This role is based in Birmingham.

If you are an HSBC Contractor and wish to apply to this role, click here. https://career2.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=6364&company=hsbcholdin&st=DDC0729CC6522DB8E440393612F52F0F25721D65

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted  by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26targetStudentSysGUID%3d%26actingAs%3d%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).