HSBC Group

GCB 5

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Trade has been the foundation of HSBC since 1865, it is evolving fast and so are we. With our network, expertise, and solutions we’re placed to help clients make sense of emerging trends, risks, and opportunities by being the global connectors, innovative problem solvers and strategic partners.

We connect the world through trade. Our footprint gives clients access to roughly 90% of world trade flows providing a powerful mix of local, regional, and global knowledge to help them spot new growth opportunities. We are innovative problem solvers that provide a safer, smoother digital trade experience. We solve business challenges through growth, disruption, or uncertainty, and we bring clients insights and ideas to enable grow and protect their business.

Our comprehensive suite of products and services can be combined into global solutions that help make it easier for businesses to manage trade risk, process trade transactions, and fund trade activities.

We are currently seeking a high calibre professional to join our team as an Implementation Manager, Global Trade Solutions.

Principal Responsibilities

In this role you will

• Responsible for ensuring that suppliers understand the benefits of Supply Chain Finance and enrolling into the program. If required, be able to provide detailed working capital analysis of suppliers to ensure that the benefits of the programme are understood by the suppliers
• Represent HSBC’s Supply Chain Finance programme at supplier conferences or events as organized by the bank or by the buyers
• Be responsible for all sales, technical, practical support and training to Suppliers as part of the end-to-end enrolment journey
• Regular liaison with internal stakeholders including BDM’s, Product and Global and Regional Heads of Solution Implementation to analyze Supplier Onboarding strategies and utilisation
• Support clients, suppliers and internal stakeholders with appropriate marketing materials; Provide full operational analysis, data analysis, presentation and general support to Management, as required
• Create reports and on-boarding plans as required and provide analysis of data for, but not exclusive to MI and P&L of Supplier Onboarding; Manage and control project actions.  Manage operational tasks as required
• Collaborate with stakeholders including Commercial Banking Marketing, Compliance and Legal to present appropriate and compliant material for external use
• Acts as a role model for HSBC Group’s Values and behaviours, supporting colleagues and customers to deliver superior customer service through these values; Timely completion of mandatory compliance, risk and regulatory learning modules

To be successful you will need

• Solid experience in working in client-facing roles; marketing and sales, especially within the MME/Business Banking segments
• Relevant experience in driving customer excellence; Strong attention to detail and presentation preparation
• Excellent planning and organisational skills with experience of working under pressure; Excellent interpersonal, written and verbal communication skills
• Experience in Global Trade Solutions system and experience of working in the Trade and RF industry/business
• Experience in or working with client experience, communications and Project management would be beneficial
• Fluency in Mandarin and English

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.