HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

 Department: - MSSIT-Central Services

In this role, you will:

• Designing, Developing, Deploying, automating, maintaining and managing production system (Cloud / non cloud) and non-production systems (Cloud / non cloud), to ensure the availability, performance, scalability and security of the same.
• Verifies Build, release and configuration management of production and non-production systems to ensures the deployment meets client's expectations by interacting with infrastructure, change management, QA, DBA and application teams
• Leads the Pre-Production Acceptance Testing to assure that the quality of our Build, release mechanism procedure is maintained as per standards
• Leads all support requests, incidents, issues, tickets and business continuity activities, to ensure flawless and quality delivery of services to end users
• Leads Service Sustainability activities (leading and coordinating software and hardware upgrades)
• Responsible for technical support of production applications and infrastructure
• Leads and collaborate with management to improve and customize reports related to production support and stability
• Lead the reporting of critical outages to management and business partners until successful resolution and deals effectively with issues that are complex, confidential and sensitive in nature.
• Leads the development and implementation of contingency plans including reliable backup and restore procedures, also of continuity/disaster recovery risks and mitigation plans.
• Leads the development and implementation of disaster recovery plans with different stakeholders
• Evaluates existing applications, platforms and provides recommendations for improving performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications
• Suggesting architecture improvements and recommending process improvements.
• Evaluate new technology options and vendor products.
• Willing to be the first to try new technologies, and be able to quickly produce proof of concept

To be successful in this role, you should meet the following requirements:

• Previous experienced working in Financial Services and/or Banking Operations, beneficial but not essential. 
• University degree is required
• Languages: Good knowledge of Java based  n-tier application (preferably with spring framework)
• Any RDBMS or NoSQL Databases. PostgreSQL experience will be added advantage
• Should be able to work independently on technical analysis, development and DevOps Activities and take ownership
• Development experience (8 – 12 years)
• Knowledge on Blockchain and Distributed ledger technologies and should be flexible to work in any new technology/ languages related to Blockchain
• Should have worked in following Blockchain technologies like Distributed Ledger Technologies (Ethereum, Corda, IBM Hyperledger Fabric)
• Languages: Any blockchain native language such as Go, Java, Kotlin, Solidity or any other functional programming language like DAML
• Exposure to Cryptography technologies
• Should have experience in JavaScript technologies (such as ReactJS/Angular) and HTML5
• Cloud experience will be desirable
• Experience in CI/CD will be helpful – tools like Jenkins, Ansible.
• Issue/Work Tracking:  Jira, RTC
• Should have experience of working with Production live service

 Behavioural

• Strong customer service and support focus with a desire to deliver a high quality service
• Self-motivated and highly professional with ability to lead and take ownership, responsibility to meet aggressive deadlines.
• Be a team-player and team-builder, work comfortably in constantly evolving environment, and demonstrate calmness and composure in times of uncertainty and stress.
• Detail-oriented individual with the passion to rapidly learn new skills, concepts and technologies.
• Strong problem solving skills, including providing simple solutions to complex situations.
• The ability to communicate and collaborate effectively in a geographically disperse working environment
• Coach and develop team members
• Share / spread knowledge with team members as well as internal teams (QA, BA, development etc.
• Strong communication/interpersonal skills, with an ability to relate concepts to non-technical colleagues.
• Willing to receive feedback on their work to help them progress and grow.
• Excellent motivational skills with the ability to adapt to change.
• Knowledge of Agile, and the differences between Agile and Waterfall delivery; understands the concept of incremental delivery.
• Ability to understand and interpret business and IT requirements and provide solutions.
• Experience delivering through all stages of the application development process, from specification & design, development & testing, through to production readiness and release desirable.
• Working with IT Ops/Support – providing required support to Blockchain/ DLT systems post go-live

 Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 Issued by – HSBC Software Development India