HSBC Group

GCB 5

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Learning and Development Manager.

Principal Responsibilities

• Develop diverse learning materials tailored to different sales channels, including Wealth and Personal Banking, Commercial Banking, Macau Direct Sales
• Deliver training sessions covering product knowledge, sales process, and skillset development, along with accreditation to support the career growth of the life insurance sales staff
• Work with group learning team and different key stakeholders to oversee the training agenda and projects across all sales channels, and provide strategic advice on the content of customer or internal stakeholder learning and development events
• Organize and facilitate workshops with internal and external subject matter experts to keep frontline abreast of market intelligence and necessary insurance knowledge
• Organize various talent and leadership events for internal staff and sales channels

• University Graduate
• Skilled in stakeholder and project management and capable of managing multiple projects simultaneously
• Fluent in Cantonese and English with a preference of proficiency in Mandarin
• Strong communication skills with high written and oral proficiency in English
• Demonstrated training delivery within a fast-paced, complex, and results-driven corporate environment
• Relevant experience in corporate training, sales coaching or distribution support, preferably in the bank or financial industry would be an advantage
• Skilled in designing and facilitating corporate wide training and development initiatives would be an advantage
• Strong knowledge of life insurance products and financial planning/ possess relevant insurance professional qualifications would be an advantage
• Substantial frontline business development and distribution experience would be an advantage

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.