HSBC Group

To be successful in this role, you should meet the following requirements:

In this role, you will: (MAX 8 Points)

• IBM z Console Operations

• Monitor job execution, troubleshoot job failures, and restart jobs if required. Ensure job dependencies and priorities are met

• Handling IPL (Initial Program Load), role swaps, troubleshoot job failures, and restart jobs if required. Performing weekly housekeeping activities, Submit, schedule, and manage batch jobs using tools like JCL to maintain service availability. Ensuring service resiliency and releasing incomplete jobs.

• Monitor alert consoles and logs for errors or performance issues. Start, stop, and restart system components as needed. Respond to system messages and alerts to ensure Service availability

• Working in a collaborative and agile environment. Being approachable and supportive as part of a global team

• 24/7 Shift Operations: Supporting round-the-clock operations. Ensuring high availability of systems by managing incidents efficiently.

• Attend the Weekly retrospective calls and work improvement areas. Contribute and work Process Automation and eliminate toil from BAU

To be successful in this role, you should meet the following requirements: (MAX 8 Points) 

• Graduate degree in a Business or IT discipline or a proven track record of 4-5 years or more of experience in Mainframe Console Operations

• ITIL Service Management Foundation qualification is desirable

• Proven experience in managing all operator responsibilities and procedures, including disaster recovery.

• Proven experience of using own initiative to change and improve

• Be culturally aware and sensitive

• Be flexible under pressure

• Strong analytical and problem-solving skills

You’ll achieve more when you join HSBC.

www.hsbc.com/careers 

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Issued by – HSBC Software Development India.