HSBC Group

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

WPB Chief of Staff –WPB Business Risk Management

The WPB Chief of Staff function adds further strength to the management team as it plays a vital part in driving the formulation of business strategies and managing business performance. The team supports the business to grow revenues and profitability, while meeting de-risking objectives and maintaining an effective risk management framework. Key responsibilities cover the below areas:

•Support formulation, agreement, and implementation of strategic plans for the business

•Cost structure transformation and management to future proof the bank

•Risk governance to support the management team in risk oversight and decision making

•Provide oversight of fraud management and operations activities

Should you join WPB Chief of Staff, you will have great exposure to the management of key business risk and opportunities. Equipped with experience and knowledge needed, you will have the opportunity to manage and coordinate cross-business activities in WPB, including interacting with and influencing management team across countries, regulators, and other stakeholders. All with an aim to ensure all processes, functions and services within the business are aligned to group policy and local regulations. Last but not least, you will be joining a large team working together to inspire and engage people, develop and communicate purpose led vision, and create an inclusive, high performing, customer-centric culture. 

We are currently seeking a high caliber professional to join our WPB Business Risk Management Department as Manager, WPB Business Risk Management.

Principal responsibilities

• Established the product governance framework for the risk monitoring and oversight
• Kept abreast of relevant group guidelines and regulatory requirements and identified the impacts and controls in the field of product governance
• Proposed and implemented quality enhancement and control in response to the regulatory and audit review findings, business initiatives and policy updates
• Promoted the awareness of proper governance, including briefing to business units
• Facilitate senior management in decision making through insightful and concise recommendations from risk and control management reports
• Connect and work with stakeholders for example, Regulatory Compliance, Business, Global Function Control Owners and Risk Stewards to implement enhancements
• Participate in Ad hoc Projects
• Identify opportunities for and implement cost reduction initiatives

• University Graduate in Business/Banking/Risk Management or related subject OR other relevant qualifications
• Prior management experience, ideally from a banking, financial institution
• Strong leadership and ownership, independent and proactive, strong time management and problem-solving skills, able to work under pressure
• Strong attentiveness to detail, compliance and control orientation
• Excellent communication, interpersonal and organization skills
• Good command of written and spoken English as well as Cantonese

When applying, please submit a full resume and attach your appraisal reports for the last two years. For internal applicants with less than twelve months in their current role, Manager’s endorsement is required. Please obtain and enclose the endorsement in the application.