HSBC Group

Business: CIB I&A
Open positions: 1
Role Title: Manager GSC’s
Global Career Band: 6
Location (Country / City ): Bangalore / Hyderabad
Recruiter Name : Hariharasudhan G 
Why join us?
Who we are:

• CIB Insights and Analytics (CIB I&A) is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. The work done in CIB I&A forms a vital input towards for strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges.
• Today, the CIB I&A team generates value across the group through a wide variety of data and analytic solutions and related Strategic solutions. CIB I&A has become a one-stop shop for the CIB I&A section of the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as CIB I&A and Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Credit & Lending, IT Infrastructure, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management and analysis.
• The team based out of multiple locations across the GSCs (India/China/Mexico/Poland) providing analytics, data & insight support to various CIB I&A, CMB/ GB/ IB portfolios. Team’s focus is on using logical thought process and relevant statistical techniques and right tools & techniques & productize scaled solutions to analyse product portfolio metrics and risk behaviour to arrive at value-based optimum decisions.
  The Opportunity:
• The person in this role is expected to re-design and rationalize the Analytics, Technology, Architecture and Data. We are seeking a Manager - Insights & Analytics to join the Insights & Analytics (I&A) team within the wider CIB organization. The person will play a key part in using the power of data to solve problems, improve efficiency and generate actionable insights to support the business operations within CIB. The person will work closely with business stakeholders and other data professionals to develop and implement data-driven solutions for various bank wide use cases.
• The team is responsible and act as bridge between frontline users, product owners and IT for any platform issues. Team is also responsible for user and client data on these applications while also maintaining the data sync in downstream systems. The team works closely with CME program to ensure the success of the product is achieved and widespread user adoption. With the integration into wider Frontline Support team, team has transformed into a one stop shop to various business groups and applications. The job involves user support, data analysis, reporting, and data management.
  What you’ll do: 
  Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)
• Role holder require to identifying and delivering of data-driven insights and initiatives at both granular (client) and macro (eg portfolio and/or market) level to achieve the CIB strategy.
• Extract and integrate data from external sources, such as public databases, social media platforms and third-party vendors to enhance advanced analytics capabilities
• Conduct in-depth analysis of complex transactional and demographic datasets to identify patterns for identifying risk and opportunities
• Strong understanding of the revenue drivers for each of the Banking products and associated risk parameters, in particularly with Risk Weighted Assets (RWA) and RoRWA calculation methodology.
• Provide first-line functional support for CME, CSP, AI and other Frontline applications. Action user requests by following the agreed procedures, investigate and provide resolution for all requests received on (FLHD) Frontline helpdesk.
• Monitor and action the requests and workload in the different queue to ensure that Service Level Agreement (SLA) is honored.
• Report technical issues to IT Support and act as a bridge between users and IT by owning the request throughout the life cycle by ensuring the end user is kept updated on the progress.
  Leadership & Teamwork  
• Work with and leverage solutions and approaches developed by the wider HSBC Analytics community

What you will need to succeed in the role: 
Functional Knowledge

• Good to have knowledge of Banking domain use cases with specific applications to data science problems.
• 1+ years of relevant experience, preferably in banking and financial sector
• University degree in Computer Science, Finance, Statistics, Mathematics or any other quantitative related discipline, Master’s degree is highly preferred
• Proficiency in using Python, SQL, or similar analytically oriented programming languages
• Experience with cloud analytics platforms such as GCP, Azure and AWS and big data platforms such as Hadoop, Spark, etc
• Extensive technical skill in data mining, able to understand various data structures both structured and unstructured and common methods in data transformation
• High technical aptitude, problem solving abilities, intellectual curiosity, motivation, and passion for data discovery.
• Open minded and self-motivated with good communication and interpersonal skills as well as strong sense of responsibility
• Knowledge and good experience with data visualization tools such as Qlik Sense will be a strong plus
• Knowledge and experience with machine learning techniques and algorithms will be a strong plus.
• Experience and good knowledge of working in the Banking and Financial Sector.
• Ability to perform a detailed and complete analysis of user issues and problem-solving skills.    
  Others
• Contribute to innovation initiatives and overall data science strategy under the CIB data science head
• Keeping up to date on the latest advanced analytics and big data technologies. Engage with academia on shared research topics related to new trends in advanced analytics
• Good to have exposure to state of the art Gen AI tools
  Link to Candidate User Guide:
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  (Or)
  Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
  You’ll achieve more at HSBC 
  HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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