HSBC Group

Business: Risk & Compliance Transformation

Open positions: 1

Role Title: Project Manager GSC’S

Global Career Band: 5

Location: Hyderabad, Bangalore, Gurugram 

Recruiter Name: Geetika Gupta 

Why join us?

Role:

• Project Managers plan, mobilise and direct projects of medium to high complexity and scale from definition to closure. They are responsible for the end-to-end planning and delivery of a single project or workstream of a larger project or programme, proactively balancing scope, schedule, budget, risks, outcomes and benefits. Projects can be standalone or form part of a programme. They are responsible for deploying the HSBC Change Framework within their project. They work closely with Programme Managers and / or Senior Project Managers to ensure alignment of their project with the wider change portfolio. They may also support 'small changes' by providing oversight and guidance to multiple smaller initiatives within a priority market 

Transformation:

• The role holder will work in Risk and Compliance Transformation (RCT) which manages the Change the Bank investment portfolio and associated transformation activity on behalf of and across the Risk and Compliance function globally. It is accountable for the global, cross functional change agenda, delivering mandatory/regulatory and strategic change programmes on behalf of Global Risk and Compliance, in partnership with regional teams and in support of business partner control needs. It designs, leads and delivers large scale, complex global change across multiple geographies and jurisdictions, impacting regions and business lines, including system, people and process changes, ensuring the change programmes adhere to the change standards laid out by HSBC and using mandated tools and methods.
• Risk and Compliance Transformation is part of the Chief Operating Office (COO) sub function which is responsible for providing services to ensure the efficient and effective management and operational running of the function.

Function:

• The Global Risk and Compliance function has responsibility for risk management covering retail and wholesale credit, market trading and treasury, operations, security and fraud risk, climate, risk models and risk strategy together with financial crime and compliance. This is done in support of HSBC’s regions and global lines of business. 

What you’ll do:

Principal Accountabilities: Value Creation

• Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality 
• Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Change Frameworks. Identifies and intervenes where there is slippage and variance from plan 
• Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues. Escalates when needed to the Programme Manager (remaining calm, knowing when to escalate, and escalates with possible solutions). 
• Collaborates and builds positive stakeholder relationships providing regular updates to resolve high priority issues affecting the project
• Obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes 
• Analyses management reports, and derives insights from it to drive the right business decisions 
• Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success
• Promotes pace and energy within the team and leads by example 
• Keeps focus on the medium and long term goals and the Group’s values particularly when under short term pressure 
• Manages change and implementation to ensure the change lands well and sticks, contributing to benefits realisation 
• Manages project closure and handover to the business and / or function

Principal Accountabilities: Operational Performance 

• Adheres to the Groups standard tools and methodologies, HSBC Change Framework and Clarity. There must be consistent use of agreed tools and methodologies to track progress, issues, risks, dependencies, planning value, funding and resources
• Produces a well-defined project plan in Clarity, identifying the key milestones and assigning responsibilities / resources
• Develops the plan in line with the HSBC Change Management Framework
• Communicates the plan to stakeholders
• Develops and / or reviews estimates and estimating assumptions for the project’s schedule, effort, and cost
• Mobilises the project team and allocates tasks and roles 
• Provides timely reports on project status, risks and issues, evaluating project performance based on management information
• Manages and reports on the project budget, acting on any variance 
• Understands the non-financial risks and conduct impacts of change from the outset to enable execution of the change safely so that it delivers the sustainable outcomes we are targeting for our customers. 
• Manages and reports project risks, issues and dependencies 
• Drives a culture of achievement and ensure pace by identifying and removing barriers to project success 
• Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered 
• Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken 
• Ensures the project team follow quality assurance processes and the HSBC Change Framework 
• Ensure the project team follows governance processes and decisions are applied consistently 
• Engage the project sponsor and stakeholders effectively 
• Creation and running of effective Steering Committee, who make focused decisions, based upon accurate and timely status, performance reports. Using the committee as the first point of escalation
• Use standardised project metrics and reporting driven out of Clarity. Management by exception of budget and schedule variance. Ensuing accurate and responsible status reporting. Escalating, coordinating any mitigants or remedial action. 
• Plans and executes regular tollgates in line with HSBC Change Framework

Principal Accountabilities: Capability and People Development

• Identifies and shares the resource requirements of the project, to the Programme Manager requesting the appropriate skill set and/or experience 
• Ensuring good project induction and orientation – i.e. the team understand the project context and content, the importance of stakeholder management and wider programme goals 
• Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request 
• Provides regular constructive feedback to colleagues to support their development 
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams 
• Maintains a strong focus on people development and ensures project resources receive any necessary training and support, particularly on the Change Framework
• Rolling resources off the project team in a planned and responsible manner
• Promotes the Group’s Values and strategy by creating a Positive work environment and promoting teamwork to drive engagement.

Major Challenges

• Management and control of projects to meet exacting timescales necessary in a competitive marketplace
• Defining the approach and dealing with complex requirements and unique projects – often one-off initiatives
• Management of stakeholders and sponsors 
• Achieving benefits (cost reduction, revenue increase, strategic goals) set out in the business case 
• Working with multiple delivery and delivery partner teams

What you will need to succeed in the role:

• Proven understanding of delivery methodologies and best practice techniques
• Understanding of how change drives benefits for customers and other stakeholders
• Knowledge of the external environment – regulatory, political, competitors etc
• Project management skills and experience
• Examples of the delivery of on time and on budget projects that achieve business case stated outcomes
• a driver with bias towards delivery at pace and controlling project outcomes
• In depth experience of working in a banking environment and change projects
• Stakeholder management experience, especially impactful communication, influencing and running project governance
• Implementation, change management and benefits realisation
• Business Case & Benefits Realisation
• Delivery at Pace
• Engaging and influencing with Customers/Stakeholders/Colleagues
• Delivering Change Through People
• Financial and Budget Management
• Global Mindset
• Managing Change and Implementation
• Managing Programmes & Projects Inc. Risks & Issues Management
• Problem Solving & Critical Thinking
• Tracking, Reporting & Governance
• Working in a dynamic environment
• Working Responsibly
• Agile (Scrum, SAFe, Kanban etc.) - Optional
• Project Management Professional (PMP) - Optional

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar.

https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***