HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department- Wholesale IT

In this role, you will:

• Drive delivery of micro front end and API services for enhancing the customer experienc
• Deliver E2E platform transformations for International Payment digital module allowing Priority and Global money transfers
• Drive the technical platform modernization with technical teams – on-prem server migrations and Data Base migration
• Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives
• Accountable for the creation and management of epics, backlog management and prioritization of delivery for the pod and for conformance to the IT operating model with regards to agile and DevOps practices
• Accountable for ensuring that all activities performed by Pods adhere to the relevant Service Management Standards, and high data quality exists in Service Management systems of recor
• Responsible for working with product owner & team, to ensure that the lead time to deploy changes is continuously improving
• Responsible for working with product owner & team, to ensure test automation is implemented for every delivery of the pods
• Working with Product Owners and DevOps teams, and is responsible for the delivery, on-going success & continuous improvement of a discrete set of products or business services, or shared products/platforms/environments that are used/consumed by other teams.

To be successful in this role, you should meet the following requirements:

• 10+ year of experience in IT with proven track record of delivering digital transformation programmes  
• Work independently, as well as collaboratively with other geographically distributed teams
• Experience in ‘hands on’ IT delivery including end to end infrastructure / middleware upgrade and managing application impacts
• Experience of working as change controller in large programmes delivering frequent and independent releases
• Experience in orchestrating a Live change roll out involving multi teams
• Experience of Business Banking, to contribute to discussions with business stakeholders to suggest functional improvements of services as well, worked on the staff portal for customer servicing
• Fair understanding of web based and customer facing digital channels
• In-depth functional understanding of Domestic payment, high value payments, Priority payments and Global money transfers
• Fair knowledge of service monitoring tools, Datadog, Splunk and App
• Strong knowledge of release control principles and strong foundation of the Service Now Change Record
• Deep understanding of agile methodologies – Scrum, Kanban and agile tools such as JIRA, confluence
• Effective verbal and written communication skills, maturity in dealing with various stakeholders in business and IT

You’ll achieve more when you join HSBC.

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India