Job description

Business: Markets & Securities Services

Open positions:1

Role Title: SME Manager

Global Career Band: 6

Location (Country / City ): India/Bangalore

Recruiter Name : Srinivasan S

Why join us?

  • MSS Operations have initiated a multi-year front to back transformation programme to digitise and scale operations to take advantage of the opportunities that the business are targeting in the coming years.

  • Business Growth & Market Transformation

  • Client Service

  • Digitalisation and Operational excellence.

  • We are currently seeking for an ambitious individual to join the Automation team in the role of SME Manager (GCB 6) who can contribute significantly in that journey.

The Opportunity:

  • This role is aligned to Product Development team in MSS Ops, Data & Regulatory Reporting, which supports all automation requirements and strategic solutions across Data Ops domains like Accts & SSI, Instrument and Pricing as well as TnTR, TCFC, Collateral and Tax Ops teams.

  • The responsibility of the role is to design Automation solutions, provide Quality Assurance by code review as well as undertake PoCs for MSS DaRR domains across various functions on solutions built using C# & .Net technologies. This is an individual contributor role, should be flexible to work in shifts as per business requirement, coverage to be provided either in APAC or UK shifts as per stakeholder requirement as well as provide BAU support through shift mobiles either in AM coverage or PM coverage to address Prod issues outside BAU hours.

What you’ll do:

  • Build as well as provide support on all Automation initiatives i.e. new builds & defect management.

  • Ensure Quality Assurance by undertaking code review, functionality review in MVP calls.

  • Acquire good understanding of business process and business applications.

  • Deliver automation solutions in Agile methodology, candidate should be well versed in SDLC.

  • Evaluate existing automations for improvement / optimization & conduct PoCs on new opportunities.

  • Liaise with various Ops SMEs, document business rules and design process flows on BRD.

  • Stakeholder management, escalate issue which may affect milestones.

  • Risk management, to be aware of Data Standards and to be compliant as per HSBC policies.

  • Issue tracking on JIRA and ensure all documentation and sign offs are in place.

Requirements

What you will need to succeed in the role:

  • Minimum of 4-5 years of work experience in core programming/development in C#, dot net framework in Visual Studio IDE.

  • Experience in working with backend databases and writing complex SQL queries.

  • Should possess excellent MS Office skills, especially advanced MS Excel, VBA, MS Access.

  • Should be well versed with Coding Standards.

  • Good analytical skills and should be a problem solver.

  • Ability to develop end-to-end automation solution for complex business problems using C# primarily.

  • Knowledge of Git or similar collaboration tool is required.

  • Stakeholder Management, working with SMEs, preparing BRDs and transforming business requirements into technical solutions.

  • Good eye for detail & experience in managing huge code modules and data sets.

  • Experience in conducting UAT as well as Defect management by providing Production Support for live Bots.

What additional skills will be good to have?

  • Knowledge of C# automation solutions

  • Data Analytical Skills

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***

Nom du recruteur
Srinivasan S
Courriel de recruteur
srinivasan.s@hsbc.co.in