HSBC Group

Business: Markets & Sec Services IT

Open Positions: 1

Recruiter Name: Florence P F PAN

Location: GZ

Why join us?

HSBC’s HTS GBM business provides tailored financial solutions to major government, corporate and institutional clients world-wide. Managed as a global business, it operates a long-term relationship management approach to build a full understanding of client financial requirements. Clients are served by sector-based client service teams that combine relationship managers and product specialists to develop financial solutions to meet individual client needs. 

The Opportunity:

The candidate will be responsible for production management for HSBC’s FX IT systems, primarily supporting the Hong Kong online day, although the role will be part of a Regional and Global Teams providing follow-the-sun operational to Europe and Asia when necessary, under a DevOps IT service delivery model. This role will be focused on providing Business facing support to the FX Trading, Sales, Quant and Middle Office desks based in Hong Kong. 

What you’ll do:

• Front line production support of the FX electronic market making and order management systems for both internal and external clients.  Incident and problem resolution, maintenance and deployment of application software
• Ensure all production incidents, service requests and problems logged and resolved in the banks systems
• Producing and using KDB queries to provide ad-hoc requested information to stake holders and continuously assist in problem resolution
• Help maintain an information repository of application support material that can be accessed by support resources
• Operate as part of a shift rotation including some public holidays, and weekend shift before market open
• Perform weekend application upgrade, configuration and patching across multiple environments in line with requirements and procedures
• Regular communications with client base to provide status updates, successful solutions as well as documenting all activities for future reference
• Development of tools with Python that can assist in day to day operations

• Experience in FX or Equities low latency/electronic trading systems
• Good experience in support/development for a trading desk ideally in a tier 1 investment bank or hedge fund
• Strong skills in system engineering concepts, UNIX/Linux, networking, query language (KDB/Q/SQL) and experienced on Python programming
• Excellent communication skills – both conversational and written in English – need to talk to HK/UK business daily.
• Understanding of production management (ITIL) concepts
• Ability to work flexibly and take responsibility for all areas of work as required
• Enthusiasm about working in a global team with different cultures
• Proactive, self-motivated, open-minded and able to work flexibly
• Both a teamwork approach and self-sufficiency
• Bachelor's or Master's degree in computer science, engineering, related field or equivalence experience

What additional skills will be good to have?

• FX Business
• Knowledge on KDB is definite advantage
• Experienced on Python programming

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=60ce20691ba69010280dc9df1d4bcb56

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***